Samantha Rodriguez
Lehigh Acres,FL
Summary
Compassionate and detail-oriented Certified Dental Assistant (CDA) and Certified Phlebotomy Technician (PH1); strong foundation in patient care, team collaborations, and healthcare professionalism. Bilingual in both English and Spanish with excellent communication skills and a proven ability to provide comfort, organization and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Host/server
Carrabba's Restaurant
Fort Myers, Florida
07.2023 - 04.2024
- Delivered outstanding customer service while managing multiple guests in a fast-paced environment.
- Professionally addressed guest inquiries and complaints, demonstrating problem-solving and empathy skills to improve guest experiences.
- Engaged with guests and team members to enhance communication and build rapport.
- Demonstrated attention to detail when managing orders, ensuring accuracy and customer satisfaction.
- Ensured clean and organized work environment, adhering to health and safety standards to promote operational efficiency.
Crew Member
Taco Bell
Lehigh Acres, Florida
04.2021 - 06.2022
- Executed sanitation and hygiene compliance protocols, ensuring safety in clinical and food environments
- Partnered with team members to achieve service goals, enhancing teamwork and accountability
- Practiced clear communication to ensure efficient coordination between kitchen and front-line operations
- Adapted quickly to new tasks and protocols, demonstrating flexibility and eagerness to learn
- Developed strong organizational habits and time management skills in a high-volume service setting
Education
Certified Dental Assistant (CDA) - Dental Hygiene
Dental Assistant Training School of Florida, Inc.
Fort Myers, FL06-2025
Certified Phlebotomy Technician (PH1) - Medical Genetics
Health Care Training Corp.
Lehigh Acres, FL05-2023
Skills
- Dental radiography
- Patient care
- Phlebotomy techniques
- Infection control
- Customer service
- Communication skills
- Team collaboration
- Attention to detail
- Health standards
- Customer engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
High School Diploma
Timeline
Host/server
Carrabba's Restaurant
07.2023 - 04.2024
Crew Member
Taco Bell
04.2021 - 06.2022
Certified Dental Assistant (CDA) - Dental Hygiene
Dental Assistant Training School of Florida, Inc.
Certified Phlebotomy Technician (PH1) - Medical Genetics
Health Care Training Corp.