Summary
Work History
Education
Skills
References
Timeline
Generic

Samantha Rogers

Chico,CA

Summary

Seeking a position in a company where I can apply and strengthen my business knowledge and skills. Assisting customers while providing exceptional service to my employer and clients. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Tax Collator

Vincent Financial Group
Chico, CA
01.2024 - 04.2024
  • Verified accuracy of documents related to tax assessment and collection.
  • Answered inquiries from taxpayers about tax bills and other payment issues.
  • Maintained accurate records of all tax collection activities.
  • Provided customer service to taxpayers regarding the payment of taxes, exemptions, and deductions.
  • Utilized computer software programs to manage data entry, tracking, reporting, and analysis functions.
  • Ensured confidentiality of taxpayer information at all times.
  • Ensured all presentation materials were up-to-date and accurate prior to delivery..
  • Answered phone calls and welcomed visitors to office.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Maintained business records by updating customer information.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

Volunteer

American Cancer Society
  • Office, customer service, merchandising, sales and loss prevention
  • Inventory, stock, data entry, cashier.
  • Implemented loss prevention measures throughout the store.
  • Built product displays and placed appropriate signage for merchandise.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Maintained a clean and organized work environment at all times.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Dispatcher - Front Desk

Liberty Cab Company
  • Nextel Dispatching System, Microsoft office, take incoming calls from multiple phone lines and distribute calls via Nextel to company drivers
  • Working with local accounts, maintaining workplace
  • Assist team as needed
  • Used 10-9 codes.

Customer Service Representative

Advance Till Payday
  • Provided customer service, processed loan applications, file paperwork, confirm client data is current and correct, multiple phone lines and cashier
  • Maintain office.

Maintenance and Janitorial Crew

Lost on Main and Down Lo
  • Maintain and assist Supervisor in complete cleaning and sanitizing of both bars
  • Band room, dance floor, pool hall and bathrooms daily prior to opening
  • On call
  • Clean, prepare, recover Band House for client’s occupancy.

In Home Care Provider

IHSS Butte County
  • Assisted in daily routines
  • Transport and assist client to medical appointments
  • Care, clean and organize the client's home and being
  • Help manage and administer daily medications
  • Monitored and recorded client's vital signs. (Weight, blood pressure, oxygen and diabetes)
  • Household shopping, errands, laundry meal planning and prep.

Education

Business Computers, Certified Microsoft Suite -

Butte College
12.2006

Skills

  • Payment Processing
  • Recordkeeping and documentation
  • Attention to Detail
  • Organizational Skills
  • Confidentiality
  • Microsoft Office
  • Administrative Support
  • Call handling
  • Customer Service
  • Presentation Development
  • Data Entry
  • Valid Driver's License
  • Presentation Preparation
  • Filing and data archiving
  • Front Office Management
  • Asset Protection
  • Inventory Control
  • Loss prevention expertise

References

References available upon request.

Timeline

Tax Collator

Vincent Financial Group
01.2024 - 04.2024

Volunteer

American Cancer Society

Dispatcher - Front Desk

Liberty Cab Company

Customer Service Representative

Advance Till Payday

Maintenance and Janitorial Crew

Lost on Main and Down Lo

In Home Care Provider

IHSS Butte County

Business Computers, Certified Microsoft Suite -

Butte College

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Samantha Rogers