Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Samantha Rolph

Portland

Summary

Vast and beautiful. My work history show cases my adaptability for whatever role I take on. I can stay busy, lift heavy, read and understand documents, education, and communicate. Positive outlook and adventurous. I can fit in almost anywhere and stand out as an employee wherever I am.

Overview

16
16
years of professional experience

Work History

Carpenter

Union Carpenter
03.2022 - Current
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.

Customer Service Cashier

Fred Meyers
07.2021 - 09.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Independent Contract Driver

GoPuff
08.2020 - 09.2021
  • Coordinated pickup/drop-off schedules effectively to maximize earnings per hour worked while meeting customer expectations consistently.
  • Performed regular vehicle maintenance checks to avoid breakdowns or delays in service delivery.
  • Contributed to a positive team atmosphere among fellow drivers by sharing tips/tricks for improved performance within the industry.
  • Leveraged GPS technology to efficiently plan routes, minimizing travel time while maximizing productivity.

Stay at Home Mom

COVID 2020
10.2019 - 09.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Direct Support Professional

DSP
04.2017 - 10.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Quality Control Analyst

Modroto
09.2016 - 04.2017
  • Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
  • Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Improved overall production efficiency by identifying and resolving quality control issues.

General Manager

Circle K
01.2015 - 08.2016
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Motherhood

My Daughter
10.2014 - 01.2015
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Customer Care Representative

Starbucks
03.2014 - 07.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Machine Operator

Arvin Sango
06.2012 - 01.2014
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Assistant Manager

Mr. Gatti's Pizza
09.2011 - 07.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

The Lantern
09.2009 - 12.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Madison Consolidated High School
Madison, IN
06-2012

Skills

  • Problem-solving
  • Attention to detail
  • Framing construction
  • Worksite safety
  • General laborer
  • Heavy lifting
  • General labor
  • Deadline management
  • Efficiency improvement
  • Fast learner
  • Computer skills
  • Verbal and written communication

Interests

  • Gardening
  • Stand-up Paddleboarding (SUP)
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I like working with my hands and fixing things
  • Gym Workouts
  • Music
  • Backpacking and Hiking
  • DIY and Home Improvement
  • Volunteering
  • Crafting and DIY Projects

Timeline

Carpenter

Union Carpenter
03.2022 - Current

Customer Service Cashier

Fred Meyers
07.2021 - 09.2022

Independent Contract Driver

GoPuff
08.2020 - 09.2021

Stay at Home Mom

COVID 2020
10.2019 - 09.2020

Direct Support Professional

DSP
04.2017 - 10.2019

Quality Control Analyst

Modroto
09.2016 - 04.2017

General Manager

Circle K
01.2015 - 08.2016

Motherhood

My Daughter
10.2014 - 01.2015

Customer Care Representative

Starbucks
03.2014 - 07.2014

Machine Operator

Arvin Sango
06.2012 - 01.2014

Assistant Manager

Mr. Gatti's Pizza
09.2011 - 07.2012

Assistant Manager

The Lantern
09.2009 - 12.2010

High School Diploma -

Madison Consolidated High School
Samantha Rolph