Samantha Rosales
Tampa,FL
Summary
Offering strong interpersonal skills and natural ability to connect with others, eager to learn and grow in a sales environment. Brings foundational understanding of customer needs and buying behaviors, along with excellent communication and problem-solving abilities. Ready to use and develop negotiation and relationship-building skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Dental Student
- Provided patient education on oral hygiene techniques and preventive care.
- Performed laboratory tasks, including making casts of teeth, fabricating temporary crowns, and preparing study models.
- Observed dental surgeries to gain experience in the field.
- Maintained inventory of dental supplies and restocked when necessary.
- Organized patient records for easy retrieval by medical staff.
- Answered phones at the front desk to take appointments or answer questions about services offered.
- Coordinated with other healthcare professionals regarding referrals or follow-up visits.
- Assisted with administrative duties such as filing paperwork or scheduling appointments.
- Educated patients on proper brushing, flossing, and mouth rinse techniques.
Salesperson
Miami International Airport, Raymond Enterprises Company
Miami, FL
01.2025 - 07.2025
- Engaged customers to identify needs and recommend suitable products.
- Assisted in maintaining store presentation through effective merchandising techniques.
- Processed transactions accurately using point-of-sale (POS) systems.
- Developed product knowledge to provide informed assistance to customers.
- Collaborated with team members to achieve sales goals and enhance customer service experience.
- Provided feedback on inventory levels and product performance to management for strategic decisions.
- Resolved customer concerns promptly, ensuring high levels of satisfaction and repeat business.
- Worked to build relationships with customers and built potential for additional sales.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Implemented effective sales strategies to maximize revenue generation.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Trained new employees on customer service, money handling and organizing strategies.
- Recorded accurate and efficient records in customer database.
Finka Table & Tap
Drink Runner
Miami, FL
04.2024 - 12.2024
- Maintained efficient service in delivering drinks to the correct locations
- Assisted customers with menu selections.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Stocked supplies such as napkins, straws, cups, lids for drink runners' use during shift hours.
- Refilled drinks when requested.
- Checked on customers throughout their meal and drinks to ensure satisfaction.
- Cleaned bar area including wiping down counters, restocking glasses and utensils, organizing shelves and disposing of trash.
- Communicated with bar staff regarding any special requests or dietary restrictions of customers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
A&A Children's Academy
Teacher Assistant
Miami , FL
04.2024 - 08.2024
- Assisted teachers with children aged 2 to 5 years.
- Assisted in child care and educational activities.
- Organized, enjoyable play sessions promoting development.
- Guided problem-solving techniques among children.
- Developed and delivered comprehensive lesson plans tailored to the needs of each child.
- Provided individualized instruction to help children reach their learning objectives.
- Assessed children's progress through quizzes, tests, and other evaluation methods.
- Used videos, lectures, and moderated discussions to engage children during class.
- Implemented behavior management strategies to maintain classroom discipline.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Education
Associate of Science - Biology
Hillsborough Community College
Tampa, FL05-2024
Associate of Science - Dentistry (Pre-Dentistry)
Medical University
02-2022
High School Diploma -
Martin Dihigos LLanos
12-2021
Skills
- [Florida] Teaching Certification with Early Childhood Education endorsement
- Online Teaching
- Teaching strategies
- Small Group Instruction
- Classroom Instruction
- FLUENT IN [Spanish and English]
- Handling Customer Complaints
- Excellent customer service
- Drink Running
- Responsible Alcohol Service
- Document Management
- Data Entry
- File Management
- Administrative Support
- Office Management
- Customer service
- Customer relationship building
- Relationship building
- Customer care
- Sales process
Certification
- The Florida Department of Children and Families Certificates
- SafeStaff Food Handler Certificate
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Salesperson
Miami International Airport, Raymond Enterprises Company
01.2025 - 07.2025
Finka Table & Tap
Drink Runner
04.2024 - 12.2024
A&A Children's Academy
Teacher Assistant
04.2024 - 08.2024
High School Diploma -
Martin Dihigos LLanos
Dental Student
Associate of Science - Biology
Hillsborough Community College
Associate of Science - Dentistry (Pre-Dentistry)
Medical University