Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Samantha Rosales

Tampa,FL

Summary

Offering strong interpersonal skills and natural ability to connect with others, eager to learn and grow in a sales environment. Brings foundational understanding of customer needs and buying behaviors, along with excellent communication and problem-solving abilities. Ready to use and develop negotiation and relationship-building skills.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Dental Student

  • Provided patient education on oral hygiene techniques and preventive care.
  • Performed laboratory tasks, including making casts of teeth, fabricating temporary crowns, and preparing study models.
  • Observed dental surgeries to gain experience in the field.
  • Maintained inventory of dental supplies and restocked when necessary.
  • Organized patient records for easy retrieval by medical staff.
  • Answered phones at the front desk to take appointments or answer questions about services offered.
  • Coordinated with other healthcare professionals regarding referrals or follow-up visits.
  • Assisted with administrative duties such as filing paperwork or scheduling appointments.
  • Educated patients on proper brushing, flossing, and mouth rinse techniques.

Salesperson

Miami International Airport, Raymond Enterprises Company
01.2025 - 07.2025
  • Engaged customers to identify needs and recommend suitable products.
  • Assisted in maintaining store presentation through effective merchandising techniques.
  • Processed transactions accurately using point-of-sale (POS) systems.
  • Developed product knowledge to provide informed assistance to customers.
  • Collaborated with team members to achieve sales goals and enhance customer service experience.
  • Provided feedback on inventory levels and product performance to management for strategic decisions.
  • Resolved customer concerns promptly, ensuring high levels of satisfaction and repeat business.
  • Worked to build relationships with customers and built potential for additional sales.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Implemented effective sales strategies to maximize revenue generation.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Presented professional image consistent with company's brand values.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Recorded accurate and efficient records in customer database.

Finka Table & Tap

Drink Runner
04.2024 - 12.2024
  • Maintained efficient service in delivering drinks to the correct locations
  • Assisted customers with menu selections.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Stocked supplies such as napkins, straws, cups, lids for drink runners' use during shift hours.
  • Refilled drinks when requested.
  • Checked on customers throughout their meal and drinks to ensure satisfaction.
  • Cleaned bar area including wiping down counters, restocking glasses and utensils, organizing shelves and disposing of trash.
  • Communicated with bar staff regarding any special requests or dietary restrictions of customers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

A&A Children's Academy

Teacher Assistant
04.2024 - 08.2024
  • Assisted teachers with children aged 2 to 5 years.
  • Assisted in child care and educational activities.
  • Organized, enjoyable play sessions promoting development.
  • Guided problem-solving techniques among children.
  • Developed and delivered comprehensive lesson plans tailored to the needs of each child.
  • Provided individualized instruction to help children reach their learning objectives.
  • Assessed children's progress through quizzes, tests, and other evaluation methods.
  • Used videos, lectures, and moderated discussions to engage children during class.
  • Implemented behavior management strategies to maintain classroom discipline.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.

Education

Associate of Science - Biology

Hillsborough Community College
Tampa, FL
05-2024

Associate of Science - Dentistry (Pre-Dentistry)

Medical University
02-2022

High School Diploma -

Martin Dihigos LLanos
12-2021

Skills

  • [Florida] Teaching Certification with Early Childhood Education endorsement
  • Online Teaching
  • Teaching strategies
  • Small Group Instruction
  • Classroom Instruction
  • FLUENT IN [Spanish and English]
  • Handling Customer Complaints
  • Excellent customer service
  • Drink Running
  • Responsible Alcohol Service
  • Document Management
  • Data Entry
  • File Management
  • Administrative Support
  • Office Management
  • Customer service
  • Customer relationship building
  • Relationship building
  • Customer care
  • Sales process

Certification

  • The Florida Department of Children and Families Certificates
  • SafeStaff Food Handler Certificate

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Salesperson

Miami International Airport, Raymond Enterprises Company
01.2025 - 07.2025

Finka Table & Tap

Drink Runner
04.2024 - 12.2024

A&A Children's Academy

Teacher Assistant
04.2024 - 08.2024

High School Diploma -

Martin Dihigos LLanos

Dental Student

Associate of Science - Biology

Hillsborough Community College

Associate of Science - Dentistry (Pre-Dentistry)

Medical University
Samantha Rosales