Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Ross

Raleigh,NC

Summary

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in medication dispensing and patient education. Skilled in workflow optimization and team collaboration, I enhanced patient safety and compliance while managing inventory effectively. Committed to confidentiality and drug safety, I consistently delivered exceptional service and support to improve health outcomes.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

20
20
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
05.2021 - Current
  • Processed and filled prescription orders accurately to ensure patient safety and compliance.
  • Managed inventory levels, conducting regular stock checks to minimize shortages and expired medications.
  • Assisted pharmacists with medication therapy management, providing exceptional customer service and support.
  • Educated patients on proper medication usage, side effects, and adherence strategies for improved health outcomes.

Child Nutrition Worker

Vance Elementary School
06.2018 - 05.2021
  • Prepared nutritious meals according to dietary guidelines and safety standards.
  • Assisted in menu planning, ensuring balanced offerings for diverse dietary needs.
  • Monitored food inventory levels, reducing waste through efficient stock management.
  • Trained new staff on food handling procedures and kitchen safety protocols.
  • Collaborated with team members to streamline meal service processes, enhancing efficiency.
  • Conducted regular quality checks on food products to maintain high standards of service.

Customer Service Cashier

Kroger
04.2014 - 03.2018
  • Processed customer transactions efficiently, ensuring accurate cash handling and payment processing.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Trained new cashiers on operational procedures and customer service standards.

Cashier

Burger King
04.2008 - 01.2012
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, reconciling discrepancies at shift end.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Managed inventory levels, ensuring product availability and organization.

Cashier

Kentucky Fried Chicken
09.2005 - 05.2007
  • Trained new cashiers on operational procedures and customer service standards.
  • Implemented promotional campaigns to boost sales and customer engagement.
  • Collaborated with team members to improve checkout speed and accuracy.
  • Welcomed customers and helped determine their needs.

Education

Associate of Science - Health Care Management

Ultimate Medical Academy
Clearwater, FL
09-2020

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Insurance billing
  • Prescription filling
  • Patient confidentiality
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • Labeling accuracy
  • Drug safety
  • Stocking shelves

Timeline

Pharmacy Technician

CVS Pharmacy
05.2021 - Current

Child Nutrition Worker

Vance Elementary School
06.2018 - 05.2021

Customer Service Cashier

Kroger
04.2014 - 03.2018

Cashier

Burger King
04.2008 - 01.2012

Cashier

Kentucky Fried Chicken
09.2005 - 05.2007

Associate of Science - Health Care Management

Ultimate Medical Academy