Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Zaxby's Restaurant
03.2020 - Current
Assisted in daily operations, ensuring adherence to company policies and procedures.
Supported team members by providing information and resources for effective task completion.
Collaborated with management to identify areas for process improvement and efficiency enhancements.
Handled customer inquiries professionally, fostering positive relationships and satisfaction.
Organized inventory management tasks, maintaining accurate records of stock levels and supplies.
Participated in training sessions to develop skills relevant to operational support functions.
Maintained cleanliness and organization of workspaces, adhering to safety standards consistently.
Improved customer satisfaction by addressing and resolving complaints promptly.
Cashier
Zaxby's Restaurant
03.2015 - 03.2018
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash register balances through diligent record-keeping.
Provided exceptional customer service by resolving inquiries and complaints promptly.
Trained new staff on operational procedures and customer engagement techniques.
Cook
Zaxby's Restaurant
03.2015 - 03.2018
Operated kitchen equipment efficiently, ensuring proper usage and maintenance.
Trained new staff on cooking techniques and kitchen procedures for consistency.
Collaborated with team members to streamline meal preparation processes.
Developed seasonal recipes that enhanced customer satisfaction and dining experience.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.