Samantha Russell-Nichley

• As a Class Coordinator, I oversee students from enrollment through program completion. Since 2019, I have helped more than 1,500 students successfully complete their courses and transition into rewarding career paths.
• In addition to my coordinator role, I have served as JBLM’s School Certifying Official for over a year, where I excelled in learning new processes within the VA system. I am now a primary point of contact for my VA compliance team, collaborating closely to ensure our campus maintains full VA compliance.
• I have contributed to several State and Compliance Audits, preparing files that led to successful outcomes, including minimal VA findings. This effort earned recognition from the company President.
• My passion for VA processes and continuous learning led to an opportunity to represent The CDL School/Troops Into Transportation at a VA event in Seattle in 2025. This experience allowed me to network with professionals in the VA community.
• I support both local students at JBLM, WA, as well as out-of-area students across Region 5, including Okinawa, Japan, Hawaii, Alaska, and California. This requires expert time management skills to coordinate across multiple time zones.

Key Achievements:

• Streamlined scheduling for JBLM’s state testing, improving efficiency and convenience for students.
• Managed scheduling, logistics, hotel accommodations, and documentation collection for students across the region, including data entry and tracker updates.
• Consistently met production deadlines through effective time management, earning recognition from colleagues and supervisors.
• Coordinated transportation and scheduling for out-of-area students, ensuring smooth logistical operations.
• Managed a budget of up to $14K, overseeing expenses related to state testing, office supplies, and student travel.