Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Christus Healthcare
06.2019 - 08.2022
Verified insurance coverage to prepare for upcoming patient appointments.
Organized paperwork such as charts and reports for office and patient needs.
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Conducted insurance verification and preauthorizations and managed patient charts.
Called patients to confirm scheduled appointments day in advance.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Sales Manager
Michael Kors
01.2012 - 02.2019
* Monitored the performance of sales team members and worked to
increase team morale and motivation.
* Helped to achieve a significant increase in sales revenue.
* Brought forth a track record of exceeding previous sales quotas.
* Analyzed sales performances to effectively plan for increased
future opportunities, while identifying obvious weak trends.
* Consistently surpassed sales quotas by implementing effective
sales strategies and equipping providers with powerful product
knowledge.
Sales Manager
LA Fitness
05.2006 - 08.2011
* Established sales goals by forecasting annual sales quotas and
projecting expected sales volume for existing and new products.
* Worked to ensure a neat and attractive sales environment, and
assisted in the setup of visual displays.
* Identified and maximized sales opportunities, and increased
customer retention rates.
* Led recruitment efforts and training of new employees.
* Assisted with recruitment and training of new employees, while
also monitoring the productivity of current employees.