Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
4
4
years of professional experience
Work History
Customer Service
Creations Boutique
12.2019 - Current
Fielded incoming calls, answered questions, and transferred calls internally.
Researched and quickly resolved customer issues.
Edited data collection forms and created questionnaires.
Improved customer satisfaction by finding creative solutions to problems.
Handled all delegated tasks.
Amazon Warehouse Associate
Amazon
06.2021 - 08.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Performed inventory control, such as counting, and stocking merchandise.
Checked packages and merchandise for damage and notified vendors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Consistently lifted materials weighing as much as [Number] pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Performed general housekeeping and cleaning tasks.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.