Samantha Salerno
South Salem
Summary
Dedicated customer service worker with proven skills in emergency response and public safety. Demonstrated ability to enforce regulations and promote a secure swimming environment.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Lifeguard
Wilton YMCA
Wilton, CT
01.2026 - Current
- Monitored pool area to ensure safety and compliance with regulations.
- Responded promptly to emergency situations, administering first aid and CPR as needed.
- Communicated rules and guidelines to patrons, promoting a safe swimming environment.
- Conducted routine safety inspections of facilities and equipment for operational readiness.
- Collaborated with team members to maintain cleanliness and orderliness of pool area.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Prevented accidents through regular equipment inspections and maintenance.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Lifeguard
Silver Springs Country Club
Ridgefield, CT
05.2026 - 09.2026
- Assisted in organizing and leading swim programs for various age groups.
- Observed patrons' swimming abilities, providing guidance for skill improvement.
- Maintained accurate records of incidents, rescues, and safety checks for reporting purposes.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Checked in club members at the front desk and helped them with anything they might need from there.
- Would watch and play with kids within the country club when unsupervised by parents.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Washed, dried, and folded club towels for the members.
- Cleaned bathrooms, locker rooms, and pool deck during opening and closing.
- Responded to emergency situations in a timely, efficient manner.
- Upheld country club dresscode.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Lifeguard
Oakland Rye Beach
Rye, NY
06.2025 - 09.2025
- Responded swiftly to emergency situations, administering first aid when necessary.
- Enforced beach regulations and maintained order among visitors.
- Conducted regular surveillance of designated areas to identify potential hazards.
- Assisted in training new lifeguards on safety protocols and operational procedures.
- Cleaned the beach when needed.
- Maintained equipment, including rescue flotation devices and first aid kits, for optimal readiness.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
Cashier
Lewisboro Town Pool
South Salem, NY
06.2024 - 09.2024
- Processed customer transactions efficiently at point of sale.
- Maintained accurate cash register and balanced daily sales reports.
- Assisted customers with inquiries, enhancing overall service experience.
- Maintained cleanliness and organization of snack bar area to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Adhered to food safety standards while preparing and serving snacks and beverages.
- Managed time effectively during busy periods to minimize wait times for customers in line.
- Maintained strict compliance with food safety regulations, contributing to high health inspection scores for the snack bar establishment.
Education
High School Diploma -
John Jay High School
Cross River06-2027
Skills
- Strong communicator
- Customer Service
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- CPR and AED training
- Team collaboration
- Adaptability in emergencies
- Public safety
- General maintenance
- Water rescue techniques
- Equipment management
Certification
- First Aid/CPR Certified
Languages
Spanish
Professional Working
Timeline
Lifeguard
Silver Springs Country Club
05.2026 - 09.2026
Lifeguard
Wilton YMCA
01.2026 - Current
Lifeguard
Oakland Rye Beach
06.2025 - 09.2025
Cashier
Lewisboro Town Pool
06.2024 - 09.2024
High School Diploma -
John Jay High School