Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Samantha Lopez

Samantha Lopez

Eagle Pass,TX

Summary

A challenging position in fashion and retail, providing knowledge for merchandise, visual presentation, and excellent customer service.

Overview

11
11
years of professional experience

Work History

Sales Floor Supervisor

Burlington
01.2016 - Current
  • Overcame objections and closed sales while following company policies and legal requirements.
  • Partnered with operations team to achieve company goals.
  • Recruited, hired and trained team of over 75 salespeople.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Set sales goals and tracked progress using KPI.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Marked-down clearance items and relocated merchandise to proper store areas maintaining above store average of 80%.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths

Stylist/Assistant Stylist

Zulily
05.2013 - 04.2015
  • Supporting quality imagery by providing accurate styling of product on mannequins, on figure, hard goods and soft goods of over 100 plus items daily.
  • Prioritize product to maximize production, support business needs and adhere to specific deadlines
  • Giving input and thinking of creative solutions for styling and cross selling products
  • Partnering with Buyers, Sample Coordinators, Site Coordinators, Photographers, and Studio Management to achieve set goals
  • Manage sample arrival to product studio
  • Update shooting schedule with current information
  • Work on photo studio set to style and prepare items for photography
  • This includes prepping, styling, steaming, pinning, wiring, and hanging items
  • Whatever is needed to make item appear appropriate in photo according to Zulily standard style guide
  • Focusing on finding missing images and samples for product photography to complete before deadline.
  • Other duties include, checking in samples to studio as well as organizing re-shoots of sample
  • Pack boxes of samples to return to vendors
  • Utilized time management and organization abilities to complete set list events efficiently.

Assistant Manager, •Assisted

Nordstrom
01.2012 - 05.2013
  • Manager in product merchandising, product placement, replenishment, unpacking shipments and overall organization
  • Involved in team development
  • Providing excellent teaching and coaching environment
  • Participated in company wide promotional activities to improve sales and won 4 store wide hot items
  • Patient and exceptional customer service
  • Monitoring and reviewing store performance on daily, weekly and monthly basis
  • Partnered with visual team to manage displays
  • Actively Monitoring competitor activity
  • Leading, driving and motivating team members to achieve sales goals as well as improve overall performance
  • Conducted interviews, hiring and scheduling including daily tasks for team members.
  • Developed strategy to increase sales and drive profits.

Education

Associate of Arts - Fashion Merchandising

Shoreline Community College, Shoreline, WA
2007

Skills

  • Product Merchandising
  • Organizational effectiveness
  • Detail-oriented
  • Innovative/creative problem solving
  • Customer focused
  • Driving sales
  • Talent Acquisition & Training
  • Retail knowledge
  • Sales floor management
  • Delivering results
  • Performance tracking
  • Proficient in Microsoft Excel and word

Accomplishments

  • I received a certificate through Future Nordstrom Leaders
  • I also relieved a quarterly Pacesetter
  • Certificate for exceeding my sales goal
  • Achieved high results in storewide competition.

Timeline

Sales Floor Supervisor - Burlington
01.2016 - Current
Stylist/Assistant Stylist - Zulily
05.2013 - 04.2015
Assistant Manager, •Assisted - Nordstrom
01.2012 - 05.2013
Shoreline Community College - Associate of Arts, Fashion Merchandising
Samantha Lopez