Samantha Sanchez
Coalinga,CA
Summary
I consider myself a hardworking and passionate leader with strong organizational skills. I am very detail oriented and committed to delivering high-quality work by maintaining high standards and continuously seeking ways to improve processes and outcomes. My ability to effectively lead various multidisciplinary teams amongst various departments demonstrates my robust interpersonal skill. I am eager to apply my professional experience to a new professional challenge and contribute to the continuous growth of the organization.
Overview
5
5
years of professional experience
Work History
Program Director (Out of Class)
Department Of State Hospitals - Coalinga
06.2023 - Current
- Supervise program staff, managing and evaluating performance by providing constructive feedback.
- Mentor team members for professional development, resulting in increased productivity and job satisfaction.
- Provide ongoing direction and leadership for program operations.
- Schedule and supervise staff meetings to discuss daily Program activities for collaboration amongst all members of the team to problem solve and navigate through various challenges.
- Collaborate with multi-disciplinary professionals who provide care and treatment to our patients to ensure we comply with policies, procedures, various laws, and regulations that govern the hospitals treatment standards.
- Monitor program performance to identify areas for improvement.
- Develop and implement program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission by utilizing key performance indicators to meet Program demands.
- Implement best practices in project management to optimize workflow efficiencies across the department.
- Developed proposals and operational plans within assigned area.
- Directly monitor the Program annual budget by allocating funds to patient supplies/activities based on their importance and expected impact. I communicate budget status and updates to executive management and other relevant stakeholders as necessary.
- Maintain constant communication with Clinical Administrator/ Assistant Clinical Administrator on Program functions.
Program Assistant
Department Of State Hospitals - Coalinga
07.2020 - 06.2023
- Assisted the Program Director with day to day Program operations.
- Reviewed patient related incidents to identify potential hazards and provide recommendations to the clinical teams on ways to mitigate future risk by assisting with developing plans for each individualized patient.
- Providing training to staff members on recognizing and managing risk factors associated with mental health conditions and aggressive behaviors.
- Maintaining accurate and detailed documentation of risk assessments, interventions, and incidents. Reporting any significant incidents or breaches of safety protocols to hospital administration as required.
- Provide documentation training to all staff throughout the Program as needed.
- Monitored treatment based group schedules within the Program to ensure proper coverage is available and required group documentation is completed.
- Coordinated inter hospital transfers in and out of the Program and identify any risks or needs of the patient prior to transfer.
- Directly supervised the behavior specialists and office technicians assigned to the Program to ensure they were meeting the administrative requirements and provide performance appraisals.
Standards Compliance Coordinator (Out of Class)
Department Of State Hospitals - Coalinga
08.2019 - 06.2020
- Managed the Licensing Unit in the Quality Improvement Department where we were the primary liaison between CSH and California Department of Public Health (CDPH).
- Obtained tremendous knowledge of Title 22 regulations and the Welfare and Institution Code that govern CSH.
- Facilitated visits from Disability Rights of California (DRC) and the California Department of Public Health.
- Provided oversight with CDPH investigations and provided recommendations on ways to improve the quality in our current hospital practice and/or policies when necessary.
- Conduct mock licensing surveys with all staff to provide additional education and knowledge to our employees.
- Implemented robust root cause analysis methodologies to address recurring issues, minimizing future occurrences effectively.
- Collaboratively worked with multi-disciplinary teams to offer assistance and provide consultation and resource information for Plans of Correction.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Education
No Degree - Psychiatric Technician
West Hills Community College
Coalinga, CA05.2011
High School Diploma -
Coalinga High School
Coalinga, CA06.2009
Skills
- Effective leadership
- Communication and transparency
- Administration knowledge
- Staff Development
- Innovation and Creativity
- Critical Thinking
Timeline
Program Director (Out of Class)
Department Of State Hospitals - Coalinga
06.2023 - Current
Program Assistant
Department Of State Hospitals - Coalinga
07.2020 - 06.2023
Standards Compliance Coordinator (Out of Class)
Department Of State Hospitals - Coalinga
08.2019 - 06.2020
No Degree - Psychiatric Technician
West Hills Community College
High School Diploma -
Coalinga High School
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