Samantha Sasaoka
Fort Worth,TX
Summary
Dynamic and results-driven professional with a robust background in behavioral health, demonstrating expertise in leadership, case management, and counseling. Proven ability to build strong relationships, drive operational excellence, and deliver innovative solutions aligned with organizational objectives. Recognized for exceptional problem-solving skills and a strategic mindset, consistently contributing to team success and organizational growth. Committed to ongoing professional development to enhance capabilities and remain at the forefront of industry advancements.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Director of Integrative Case Management
All Points North Lodge
06.2023 - Current
- Accomplished client care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress
- Improved staff competence by providing opportunities for professional development
- Improved company-wide processes through evaluation, process redesign, and implementing efficient communication channels and sustainable procedures
- Engaged in business development by hosting and attending community networking events
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Discharge Coordinator
Mesa Springs Hospital
10.2021 - 06.2023
- Improved patient discharge process by coordinating with medical teams and ensuring timely communication between departments.
- Assisted families in navigating complex healthcare systems, providing guidance on available services and support options.
- Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
- Established strong relationships with community-based organizations to provide additional resources and support for discharged patients in need of continued assistance at home or other facilities outside hospitals.
- Arranged placement of patients in facilities appropriate for level of care requirements.
- Managed caseloads effectively, prioritizing high-risk cases for more intensive support during the transition period following discharge from the hospital setting.
Lead Intake Coordinator
Fort Behavioral Health
08.2020 - 10.2021
- Collaborated with healthcare providers to facilitate smooth transitions for patients entering the care system.
- Demonstrated exceptional problem-solving skills, resolving complex client issues and maintaining a high level of satisfaction.
- Improved patient satisfaction with the intake process through attentive listening, empathy, and clear communication.
- Managed high call volumes while maintaining professionalism and ensuring all inquiries were addressed promptly.
- Facilitated seamless transitions for patients moving from one level of care to another by coordinating all necessary logistics.
- Built strong relationships with patients, families, and referral sources to support an effective intake process.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Adolescent Program Coordinator/RBT
Fort Behavioral Health
11.2019 - 08.2020
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Conducted functional behavior assessments to identify triggers and patterns of challenging behaviors.
- Maintained a safe, structured learning environment conducive to the individual success of each client.
- Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Collaborated with clinical team to develop comprehensive treatment plans for clients.
Education
MBA - Business Administration
University of Denver
Denver, CO 05.2001 -
Master of Social Work - Social Work
University of Denver
Denver, CO 05.2001 -
B.A. - Psychology
Arizona State University
Tempe, AZ01.2021
A.A. - Psychology
Pueblo Community College
Pueblo, CO01.2019
Skills
Comprehensive case management
Skilled in Microsoft Office & Google Suites
Project coordination
Crisis evaluation
Crisis intervention
Substance abuse counseling
EMR/EHR
Clinical assessment
Interdepartmental collaboration
Integrated clinical service
Effective communication
Strategic planning
Relationship building
Certification
Licensed Chemical Dependency Counselor -Intern (LCDC-I)
Affiliations
- Texas Addiction Professionals (member 2023-current)
- Women in Texas Treatment (co-founder and facilitator 2023-current)
- JR98 (consultant 2021-2023)
- Southern Colorado Harm Reduction (volunteer 2016-2018)
Timeline
Director of Integrative Case Management
All Points North Lodge
06.2023 - Current
Discharge Coordinator
Mesa Springs Hospital
10.2021 - 06.2023
Lead Intake Coordinator
Fort Behavioral Health
08.2020 - 10.2021
Adolescent Program Coordinator/RBT
Fort Behavioral Health
11.2019 - 08.2020
MBA - Business Administration
University of Denver
05.2001 -
Master of Social Work - Social Work
University of Denver
05.2001 -
B.A. - Psychology
Arizona State University
A.A. - Psychology
Pueblo Community College
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