Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Saxton

Texas City

Summary

Dynamic Department Manager at McDonald’s with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in staff management and training, I successfully implemented cross-training initiatives, boosting team versatility. My strategic decision-making led to improved inventory management and significant cost reductions, fostering a culture of continuous improvement.

Overview

2026
2026
years of professional experience

Work History

Department Manager

McDonald’s
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
  • Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
  • Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
  • Led cross-functional teams in high-priority projects, ensuring successful outcomes within tight deadlines.
  • Improved operational efficiency with introduction of cutting-edge technology solutions.
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.
  • Enhanced department visibility by leading development of new online presence, including revamped website and social media engagement.

Music Minister

Restoration City Church
03.2024 - Current
  • Led small group Bible studies to promote deeper understanding of scriptural texts and foster spiritual growth among attendees.
  • Organized and led mission trips, empowering participants to serve others through acts of kindness and service.
  • Fostered a welcoming atmosphere within the church, leading to increased attendance and active participation in worship services.
  • Organized and coordinated special events such as guest speaker series or holiday celebrations to foster unity among congregation members.
  • Enhanced congregation engagement by delivering thought-provoking sermons and incorporating multimedia presentations.
  • Conducted weddings, funerals, baptisms, confirmations, dedications ceremonies with sensitivity to individual beliefs.
  • Supervised church staff and volunteers, fostering a collaborative environment that encouraged teamwork and commitment to shared goals.
  • Established partnerships with local non-profit organizations to create joint service opportunities benefiting both the congregation and wider community.
  • Enhanced worship experience with introduction of contemporary music service.

Department Manager

McDonald’s
06.2019 - 12.2020
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Department Manager

McDonald’s
08.2014 - 06.2019
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
  • Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
  • Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
  • Led cross-functional teams in high-priority projects, ensuring successful outcomes within tight deadlines.
  • Improved operational efficiency with introduction of cutting-edge technology solutions.
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.

Retail Sales Associate

Goodwill
02.2014 - 08.2014
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
  • Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
  • Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.

Education

Ordination License - Pastoral

East Texas Ministry Institution
Corsicana, TX
06.2022

GED -

Conejo Valley Adult School
1000 Oaks , California
12.2012

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Decision-making
  • Customer engagement
  • Safety and security
  • Goals and performance
  • Retail management
  • Work planning and organization
  • Sales reporting
  • Order processing
  • Employee scheduling
  • Conflict de-escalation
  • Scheduling
  • Workflow coordination
  • Order management
  • Staff development
  • Personnel training and development

Timeline

Music Minister

Restoration City Church
03.2024 - Current

Department Manager

McDonald’s
06.2019 - 12.2020

Department Manager

McDonald’s
08.2014 - 06.2019

Retail Sales Associate

Goodwill
02.2014 - 08.2014

Department Manager

McDonald’s

Ordination License - Pastoral

East Texas Ministry Institution

GED -

Conejo Valley Adult School

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