Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Saylor

Cincinnati

Summary

Reliable professional Experienced in caring for children. Skilled in creating a safe and nurturing environment, planning fun activities and ensuring children's physical and emotional well-being. seeking to utilize excellent communication, interpersonal and organizational skills. Possesses strong leadership abilities and a proven track record of successfully training, motivating and managing teams. Adept at resolving complaints and balancing cash drawers. Committed to delivering outstanding service along with a safe clean space.

Overview

13
13
years of professional experience

Work History

Private Nanny

Nicole Wetherill
02.2022 - 06.2024
  • Led indoor and outdoor activities to entertain and occupy children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Provided childcare for multiple children at once
  • Supervised children on playground to help develop physical and social skills.
  • Encouraged children to be understanding and patient with others.
  • Transported children to and from school and extracurricular activities
  • Taught children basic life skills, manners and personal hygiene.

Key Holder

TJ Maxx, TJX Companies
12.2012 - 06.2023
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Mentored new sales associates to contribute to store's positive culture.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Enforced safety, health and security rules.
  • performed work activities such as cleaning and organizing shelves and displays

Lot Driver

National Car Rental
09.2011 - 02.2012
  • Escorted drivers to vehicles and helped load or carry large items.
  • Parked and retrieved cars according to customer needs.
  • Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
  • Parked and retrieved vehicles to enhance efficient use of parking space.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

East Lake High School
Tarpon Springs, FL
06.2007

Skills

  • Schedule Management
  • Behavior Modeling
  • Customer Service Management
  • Staff Oversight
  • Team training and development
  • Safety enforcement
  • Sales Coaching
  • Cash Handling Accuracy
  • Customer Service
  • Task Delegation

Timeline

Private Nanny

Nicole Wetherill
02.2022 - 06.2024

Key Holder

TJ Maxx, TJX Companies
12.2012 - 06.2023

Lot Driver

National Car Rental
09.2011 - 02.2012

High School Diploma -

East Lake High School

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Samantha Saylor