Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Scala

Seattle

Overview

4
4
years of professional experience
1
1
Certification

Work History

Deli Clerk

Safeway
09.2024 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
  • Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
  • Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
  • Developed system for tracking deli supplies, leading to more efficient reordering and reduced out-of-stock incidents.
  • Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
  • Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.

Deli Clerk

Big M
05.2022 - 08.2024
  • Sliced meats and cheeses to customer specifications using deli slicers and other equipment, ensuring precision and quality.
  • Crafted a variety of fresh and delicious sandwiches, salads, and wraps, maintaining consistent portion control and presentation standards.
  • Maintained a clean and sanitary deli counter, adhering to food safety regulations and hygiene standards to provide a safe environment for customers.

Sales Associate

7-Eleven
08.2021 - 04.2022
  • Operate the cash register, process transactions, and handle cash and card payments accurately.
  • Assist customers with product inquiries and ensure a positive shopping experience through friendly and efficient service.
  • Maintain store cleanliness and organization, including restocking shelves and managing inventory as needed.

Education

Culinary Arts

Tompkins CCC
NY
05.2022

Skills

  • Food Safety & Sanitation
  • Food Preparation
  • Customer Service
  • Product Knowledge
  • Adaptability
  • Time Management
  • Presentation
  • Team Collaboration
  • Multitasking
  • Culinary Education

Certification

Washington State Food Worker Card

Timeline

Deli Clerk

Safeway
09.2024 - Current

Deli Clerk

Big M
05.2022 - 08.2024

Sales Associate

7-Eleven
08.2021 - 04.2022

Culinary Arts

Tompkins CCC
Samantha Scala