Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Scallo

Wesley Chapel,FL

Summary

Customer Support professional with a strong analytical mindset and a passion for data-driven decision-making, seeking a career transition into the field of data science. Eager to apply transferrable skills and expertise in problem-solving, communication, and data analysis to make a meaningful impact in the data science domain.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Stockroom Manager

Nike
12.2022 - 05.2023
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Set up displays of merchandise to market new products to customers.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Business Systems Analyst

Patagonia
02.2022 - 11.2022
  • Collected, defined and analyzed business requirements.
  • Trained business personnel in use of systems.
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Helped deploy system enhancements to improve field operations.

Social Media Manager

RE/MAX
12.2021 - 09.2022
  • Developed marketing content for 4 Social Media blogs; Facebook, Instagram, Personal Blog, and El Segundo Times.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Cultivated strong corporate image and identity with clear branding.

Retail Associate

Nike
06.2019 - 10.2021
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Utilized upselling techniques to promote additional products and increase sales.

Retail Associate

Macys Department Store
09.2018 - 05.2019
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Logged reports, expenses, receipts, and sales in company database.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Utilized upselling techniques to promote additional products and increase sales.

Education

Business Administration And Management

Long Island University
Greenvale, NY

Associate of Science - Behavioral Sciences

Pasco-Hernando State College
New Port Richey, FL
05.2021

Skills

  • Database Schemas
  • SQL Reporting
  • Business Intelligence
  • Performance Analytics
  • Research and Analysis
  • Collect and Model Data
  • Strategic Planning
  • Data Consolidation
  • Marketing Analytics
  • Digital Communications
  • Database Analysis

Certification

  • Databases and SQL for Data Science with Python Certification on Coursera - June 2023

Timeline

Stockroom Manager

Nike
12.2022 - 05.2023

Business Systems Analyst

Patagonia
02.2022 - 11.2022

Social Media Manager

RE/MAX
12.2021 - 09.2022

Retail Associate

Nike
06.2019 - 10.2021

Retail Associate

Macys Department Store
09.2018 - 05.2019

Business Administration And Management

Long Island University

Associate of Science - Behavioral Sciences

Pasco-Hernando State College

Similar Profiles

CREATE PROFILE
Samantha Scallo