SAMANTHA SCHOFFSTALL
Shippensburg,PA
Summary
Dedicated professional transitioning from operational support to a fulfilling career in animal care. Proven experience providing compassionate support in shelter environments, demonstrating a strong commitment to animal welfare. Exceptional teamwork and adaptability skills facilitate effective responses to dynamic situations, while a solid track record of communication fosters positive relationships with colleagues and stakeholders. A passion for animal care drives a relentless pursuit of excellence in every aspect of the role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Package Handler / Trainer
FedEx
Newville, PA
02.2022 - Current
- Trained and onboarded new team members, documenting processes and ensuring policy and safety compliance
- Assisted with operational paperwork, accuracy checks, and internal communication
- Supported supervisors by answering process questions and helping maintain workflow efficiency
- Demonstrated reliability, attention to detail, and professionalism in a high-volume environment
- Loaded and unloaded products of varying size and weight onto and off delivery trucks to assist in sort operations.
QA / P&D Check-In
FedEx (Special Assignment – Peak)
Newville, PA
11.2025 - 01.2026
- Verified shipment data, scan accuracy, and package documentation
- Supported pickup and delivery check-in using FedEx systems and procedures
- Identified and resolved discrepancies through clear communication
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Product & Operations Specialist
Old Navy
Mechanicsburg, PA
10.2019 - 02.2022
- Managed receiving, inventory documentation, signage, and daily safe/register audits
- Maintained accurate operational records and supported administrative tasks
- Assisted management with scheduling support, task delegation, and problem resolution
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
- Enhanced customer engagement through personalized service and product recommendations.
Education
Undergraduate Coursework - Biology Program
Harrisburg Area Community College (HACC)
Harrisburg, PA05-2023
Diploma - Biology
Susquenita High School
Duncannon, PA06-2019
Skills
- Administrative & Clerical Support
- Data Entry & Documentation Accuracy
- Internal Communication & Coordination
- Training & Onboarding Support
- Compliance & Process Adherence
- Time Management & Reliability
- Customer service
- Teamwork
- Problem Solving
- Multitasking
- Animal care management
Certification
- Hazardous Material Handling Training - November 2025
- TSA(STA) Training - December 2025
Timeline
QA / P&D Check-In
FedEx (Special Assignment – Peak)
11.2025 - 01.2026
Package Handler / Trainer
FedEx
02.2022 - Current
Product & Operations Specialist
Old Navy
10.2019 - 02.2022
Undergraduate Coursework - Biology Program
Harrisburg Area Community College (HACC)
Diploma - Biology
Susquenita High School
ADDITIONAL EXPERIENCE
Child Care Provider & Pet Sitter (Part-Time) – 2010–Present