Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Scott

Pulaski,VA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Demonstrated reliability and willingness to take on new tasks and responsibilities. Took necessary steps to meet customers needs and effectively resolve food or issues. Works well in busy environments with many distractions. Strong organizational skills in maintaining inventory. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Dairy Queen
06.2011 - 02.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Overseen entire restaurant operations including financial performance, product production, inventory.
  • Set high standards and create a great work environment for employees.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Master of Science - Practical Nursing

New River Community College
Dublin, VA

Skills

  • Business Planning
  • Customer Relations
  • Prototype Development
  • Self motivated
  • Willingness to learn new things
  • Being calm in tough situations
  • Completing tasks without supervision
  • Determination
  • Writing ideas so others understand
  • Staff Supervision
  • Directing Team Members

Timeline

Assistant Manager

Dairy Queen
06.2011 - 02.2012

Master of Science - Practical Nursing

New River Community College
Samantha Scott