Summary
Overview
Work History
Education
Skills
Interests
Timeline
Waitress

Samantha Scott

Ridgeway,Va

Summary

Dynamic and customer-focused professional with extensive experience at BeWitched, excelling in customer engagement and effective multitasking. Proven ability to enhance guest satisfaction through attentive service and strong teamwork. Skilled in cash handling and maintaining a welcoming environment, consistently delivering exceptional dining experiences even during peak hours.

Overview

3
3
years of professional experience

Work History

Waitress

BeWitched
07.2025 - Current
  • Provided excellent customer service by greeting and seating guests promptly.
  • Assisted in taking orders and communicating with kitchen staff effectively.
  • Maintained cleanliness of dining area, ensuring a welcoming environment for patrons.
  • Supported team members during busy shifts by coordinating tasks efficiently.
  • Handled cash transactions accurately while maintaining a balanced register.
  • Learned menu items and daily specials to enhance customer recommendations.
  • Collaborated with colleagues to ensure timely food delivery and guest satisfaction.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress

Clarences Steak and Seafood
05.2024 - 06.2025
  • Adapted quickly to changing priorities in fast-paced restaurant environment.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.

Store Associate

Dollar Tree Stores
01.2023 - 06.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store organization and cleanliness to ensure a welcoming environment.
  • Operated point-of-sale systems for efficient transaction processing and customer service.
  • Stocked shelves and managed inventory levels to optimize product availability.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.

Education

High School Diploma -

Magna Vista High School
Ridgeway, VA

Some College (No Degree) - Medical

Patrick And Henry
Martinsville, VA

Skills

  • Customer engagement
  • Effective multitasking
  • Engaging with visitors
  • Effective team engagement

Interests

I am currently enrolled at PHCC I am very interested in continuing my education in the medical field

  • Cooking
  • Animal Care
  • Swimming
  • Camping

Timeline

Waitress

BeWitched
07.2025 - Current

Waitress

Clarences Steak and Seafood
05.2024 - 06.2025

Store Associate

Dollar Tree Stores
01.2023 - 06.2025

High School Diploma -

Magna Vista High School

Some College (No Degree) - Medical

Patrick And Henry

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Samantha Scott