Samantha Segovia
Bakersfield,CA
Summary
Driven and bilingual professional with a track record of enhancing team performance and customer satisfaction at Target. Excelled in problem-solving and customer service, significantly contributing to a positive and efficient work environment. Skilled in training peers and improving operational workflows, demonstrating exceptional teamwork and collaboration abilities.
Overview
4
4
years of professional experience
Work History
Team Member
Target
03.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Team Member
Brazilain Muscle Bowls
08.2020 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored and verified merchandise for proper prices and labels.
- Conducted product demonstrations, enhancing customer engagement and interest.
- Improved customer satisfaction by quickly helping each person find desired items.
- Reduced wait times for customers by implementing more efficient checkout process.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Education
Bachelor of Arts - Sociology
California State University, Bakersfield
Bakersfield, CA12.2025
Associate of Arts - Liberal Arts
Bakersfield College
Bakersfield, CA05.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Target
03.2022 - Current
Team Member
Brazilain Muscle Bowls
08.2020 - 08.2021
Bachelor of Arts - Sociology
California State University, Bakersfield
Associate of Arts - Liberal Arts
Bakersfield College