SAMANTHA SHEFFIELD
Anniston,AL
Summary
Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Associate
Children's of Alabama
Birmingham, AL
06.2024 - Current
- Provide constant supervision and oversight of patients with diverse mental, emotional, or developmental conditions.
- Support a safe, therapeutic environment by monitoring patient behavior and intervening as needed to prevent harm.
- Collaborate with interdisciplinary treatment teams to ensure continuity of care and individualized patient support.
- Assist patients in developing coping skills and adhering to treatment plans.
- Accurately document observations, interventions, and patient responses in compliance with hospital and regulatory standards.
Children's Care Coordinator
Highland Health Systems
Anniston, AL
08.2022 - 02.2024
- Referred clients to other specialists, institutions, or support services as necessary.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining coordination of services for patients.
- Compiled detailed client histories using intake forms, interviews, and assessments to build a complete picture for determining optimal therapeutic approaches.
- Built strong rapport with clients, fostering trust and open communication.
- Maintained and updated patient records, service plans, and treatment reports.
- Advocated for client needs within larger healthcare systems by collaborating with other mental health professionals.
Financial Relationship Consultant
Regions Bank
08.2021 - 08.2022
- Opened new accounts and helped establish financial plans to assist customers in moving forward.
- Managed a diverse portfolio of clients, maintaining strong relationships through regular communication.
- Increased client satisfaction by providing personalized financial advice and recommendations.
- Streamlined account management processes to improve efficiency and reduce turnaround times.
- Enhanced client retention rates by addressing concerns promptly and providing excellent customer service.
Education
Master of Science - Psychology, Child & Adolescent Development
Capella University
03-2024
Bachelor of Science - Psychology
University of Alabama At Birmingham
01-2022
Skills
- Problem-Solving
- Teamwork and Collaboration
- Client Needs Assessments
- Confidentiality and Privacy
- Family Support
- Strong Written and Verbal Communication
- Positive and Friendly Attitude
- Time management
Certification
- CPI Certification
- CPR/AED Certified
Timeline
Behavioral Associate
Children's of Alabama
06.2024 - Current
Children's Care Coordinator
Highland Health Systems
08.2022 - 02.2024
Financial Relationship Consultant
Regions Bank
08.2021 - 08.2022
Master of Science - Psychology, Child & Adolescent Development
Capella University
Bachelor of Science - Psychology
University of Alabama At Birmingham