Samantha Shines
Anchorage
Summary
Experienced professional with a background in customer service and administrative support, both remotely and in office. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Virtual Assistant
Mary's Elegant Receptions
Hamden
11.2021 - 05.2022
- Researched current trends in the industry for marketing
- Managed inventory of office supplies, placing orders when necessary.
- Handled confidential information with discretion.
- Prepared and edited documents
- Processed payments for inventory
- Conducted online research for projects, compiling relevant data and summarizing findings.
- Ran personal errands through online transactions, allowing clients to focus on more pressing duties.
- Spanish to English translation.
Director's Assistant
Educate Learning Academy
Hamden
08.2018 - 05.2020
- Provided emotional support to children who were having difficulty adjusting to the daycare setting.
- Fostered relationships between staff members and families from diverse backgrounds.
- Collaborated with parents to address any concerns
- Participated in professional development opportunities related to early childhood education.
- Maintained accurate records of students.
- Monitored daily activities of children to ensure safety and proper supervision.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed
- Managed inventory and supplies to ensure materials were available when needed.
- Handled confidential information with discretion and integrity.
- Organized files, developed spreadsheets, faxed and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
High School Diploma -
Hamden High School
05-2015
Some College (No Degree) -
Southern New Hampshire University
Hooksett, NHSkills
- Payment processing
- Confidential information handling
- Time management
- Customer service
- Relationship building
- Task prioritization
- Professional development
- Effective communication
- Problem solving
- Professional demeanor
- Electronic records management
- Administrative support
- Verbal and written communication
- Appointment scheduling
- Analytical thinking
- Initiative-taking
- Spanish translation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Virtual Assistant
Mary's Elegant Receptions
11.2021 - 05.2022
Director's Assistant
Educate Learning Academy
08.2018 - 05.2020
High School Diploma -
Hamden High School
Some College (No Degree) -
Southern New Hampshire University
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