Samantha Shrewsbury
Springfield,IL
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
6
6
years of professional experience
Work History
Team Member
Serv-U-Success
01.2023 - Current
- Kept work areas clean and organized.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Stocked merchandise as it came in and the backstock.
Team Member
Adecco
07.2022 - 01.2023
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Made sure product was stocked and serviced efficiently.
Team Member
Target
10.2020 - 06.2022
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Server
Alderwood Assisted Living Facility
01.2020 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to the residents needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
Seasonal Worker
Target
11.2019 - 01.2020
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
Assistant Manager
Lori's Gift Shop
01.2019 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Cashier
Walgreens
08.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Sacred Heart Griffin
Springfield, IL05.2018
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Following Instructions
- Creativity and Innovation
Timeline
Team Member
Serv-U-Success
01.2023 - Current
Team Member
Adecco
07.2022 - 01.2023
Team Member
Target
10.2020 - 06.2022
Server
Alderwood Assisted Living Facility
01.2020 - 08.2020
Seasonal Worker
Target
11.2019 - 01.2020
Assistant Manager
Lori's Gift Shop
01.2019 - 09.2019
Cashier
Walgreens
08.2018 - 01.2019
High School Diploma -
Sacred Heart Griffin
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