Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Shulman

Reno,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Bartender/Server

Von Bismarck
06.2022 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increase customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintain clean and organized workspace, ensuring compliance with health and safety regulations.
  • Work with POS system to place orders and manage bills.

General Manager

Bighorn Tavern I And Bighorn Tavern II
08.2021 - 05.2023
  • Train and supervise new staff to enhance customer service skills and comply with business standards.
  • Address and resolve customer service issues to establish trust and increase satisfaction.
  • Maintain effective supply levels by monitoring and reordering liquor and beer stock.
  • Prepare weekly schedules for staff to maintain organized shifts and smooth operations.

Bartender/Server

Bighorn Tavern
08.2020 - 05.2023
  • Prepare and serve both alcoholic and non-alcoholic beverages to patrons
  • Serve patrons in a safe, efficient, and accurate manner
  • Have an understanding on novice-level mixology
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

Bachelor of Science - Psychology

University of Oregon
Eugene, OR
03.2020

Cross-Cultural Psychology

Danish Institute For Study Abroad
Copenhagen, Denmark
06.2019

Skills

  • High-Volume Environments
  • Guest Satisfaction
  • Liquor, Beer and Wine Knowledge
  • Team Training
  • Staff Management
  • Reconciling Cash Drawers
  • Responsible Alcohol Service
  • Alcohol Ordering

Accomplishments

  • 4-year athletic scholarship - University of Oregon
  • Dean’s List – Winter 2017, Spring 2018, Spring 2019

Timeline

Bartender/Server

Von Bismarck
06.2022 - Current

General Manager

Bighorn Tavern I And Bighorn Tavern II
08.2021 - 05.2023

Bartender/Server

Bighorn Tavern
08.2020 - 05.2023

Bachelor of Science - Psychology

University of Oregon

Cross-Cultural Psychology

Danish Institute For Study Abroad

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Samantha Shulman