Samantha Silva
License practical nurse
Phoenix,AZ
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Universal palliative and hospice care
Scottsdale , Az
04.2023 - Current
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Established hospice care services for elderly and disabled patients.
- Investigated and resolved issues affecting hospital operations and patient care.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Evaluated patient histories, complaints, and current symptoms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Educated family members and caregivers on patient care instructions in English and Spanish.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing visit.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Provided patient education on health care issues and prescribed medications.
- Reviewed patient history to verify conditions and current medications.
Licensed Practical Nurse
Haven health of Phoenix
Phoenix, AZ
04.2023 - 08.2024
- Assisted with admissions and discharges of patients from hospital units to long-term care facilities.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Answered patient and family questions to educate on optimal treatment procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed emergency situations promptly according to established protocols.
- Provided emotional support to patients dealing with illness or injury related issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Instructed patients on proper use of equipment such as wheelchairs or walkers.
- Conducted regular rounds to assess the status of assigned patients.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Self-pay Financial Counselor 2
District Medical Group
Phoenix, AZ
03.2015 - 03.2023
- Bilingual In English and Spanish Familiar with medical terminology
- Negotiate and strategizes patient payment arrangements, Responsible for answering patients questions regarding financial issues, payments options, medical coverage, and assistance programs
- Provides estimates for procedures to patients, physicians’ offices, and payers as requested Understands and updates CPT codes associated with in-patient and out-patient procedures
- Collects payments for procedures and charges located in centricity business, and Athena Health
- Communicated with patients and insurance companies via telephone
- Responsible for updating EPIC (facility system) so clinics can schedule procedures
- Review accounts in centricity business to determine if statements have gone out
- Analyze if information should be sent to collections
- Alerts Supervisor if extended payment arrangements are needed to obtain approval from District Medical Group Completes and submits a weekly cash collection report manager daily
- Exercises problem solving skills independently and update system to resolve any patient account delay
- Consistently interacts with sensitivity to patients/their families and is responsive to individual needs Reviewed the OR schedule and cleared patient financially using Epic for upcoming procedures
- Assist with monthly reports
- Update patient accounts and balances
- Preform related duties as assigned by a supervisor
- Maintained compliance with all company policies and procedures
- Provided estimates to patients for both Valley Wise health and District Medical Group using N thrive Provided information on available government funding.
Education
Practical Nursing
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ12-2022
Certified Nursing Program
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ09-2021
High School Diploma -
Smart Schools
Mesa, AZ09-2020
Skills
- Intravenous Therapy
- Medication Administration Oral,IM,and Subcutaneous
- Wound Care
- Infection Control
- Respiratory Treatments
- Phlebotomy
- Enteral feeding
- Home health care
- Specimen Collection
- Post Operative Care
- Catheter Care
- Colostomy care
- Diabetes Management and glucose monitoring
- Tracheostomy and Suctioning Care
- Medical Charting and Recording using Point click Care, Hospice MD, and well sky kinnser
- Multi-Tasking and Prioritization
- Patient and family education
- Documenting Incident
- Writing and documentation of incident reports
- Biomedical hazard disposal
- Vital signs monitoring
- Hospice and palliative care
- Oxygen therapy
- End-of-life care
- Compassionate care
- Tuberculosis testing
References
- Rhenessa Reyes, Universal palliative and hospice care, supervisor,
- (480)-613-7737
- Christine Washington, Haven Health of Phoenix, License Practical Nurse, (623)-217-6601
- Lorraine Suniga, District Medical Group, Financial Supervisor (602)-386-0993
Certification
- License Practical Nurse: Arizona License #267383- Expires April 01, 2027
- Basic Life Support - Expires March, 2026
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Summary
Passionate Nurse with demonstrated experience in long term care, hospice and palliative care and home health care. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills.
Timeline
Licensed Practical Nurse
Universal palliative and hospice care
04.2023 - Current
Licensed Practical Nurse
Haven health of Phoenix
04.2023 - 08.2024
Self-pay Financial Counselor 2
District Medical Group
03.2015 - 03.2023
Practical Nursing
Maricopa Community Colleges - Gateway Community College
Certified Nursing Program
Maricopa Community Colleges - Gateway Community College
High School Diploma -
Smart Schools