Samantha Silva
Phoenix,AZ
Summary
Dedicated and compassionate Licensed Practical Nurse with experience in sample collection, blood draw, IV insertion and infection control. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. Seeking a postilion with a progressive company, which will offer an opportunity to excel and utilize my skills to maximum capabilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Haven health of Phoenix
Phoenix, AZ
04.2023 - Current
- Assisted with admissions and discharges of patients from hospital units to long-term care facilities.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Answered patient and family questions to educate on optimal treatment procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed emergency situations promptly according to established protocols.
- Provided emotional support to patients dealing with illness or injury related issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Instructed patients on proper use of equipment such as wheelchairs or walkers.
- Conducted regular rounds to assess the status of assigned patients.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Self-pay Financial Counselor 2
District Medical Group
Phoenix, AZ
03.2015 - 03.2023
- Bilingual In English and Spanish Familiar with medical terminology
- Negotiate and strategizes patient payment arrangements, Responsible for answering patients questions regarding financial issues, payments options, medical coverage, and assistance programs
- Provides estimates for procedures to patients, physicians’ offices, and payers as requested Understands and updates CPT codes associated with in-patient and out-patient procedures
- Collects payments for procedures and charges located in centricity business, and Athena Health
- Communicated with patients and insurance companies via telephone
- Responsible for updating EPIC (facility system) so clinics can schedule procedures
- Review accounts in centricity business to determine if statements have gone out
- Analyze if information should be sent to collections
- Alerts Supervisor if extended payment arrangements are needed to obtain approval from District Medical Group Completes and submits a weekly cash collection report manager daily
- Exercises problem solving skills independently and update system to resolve any patient account delay
- Consistently interacts with sensitivity to patients/their families and is responsive to individual needs Reviewed the OR schedule and cleared patient financially using Epic for upcoming procedures
- Assist with monthly reports
- Update patient accounts and balances
- Preform related duties as assigned by a supervisor
- Maintained compliance with all company policies and procedures
- Provided estimates to patients for both Valley Wise health and District Medical Group using N thrive Provided information on available government funding.
Education
Practical Nursing
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ12-2022
Certified Nursing Program
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ09-2021
High School Diploma -
Smart Schools
Mesa, AZ09-2020
Skills
- Intravenous Therapy
- Medication Administration Oral,IM,and Subcutaneous
- Wound Care
- Infection Control
- Respiratory Treatments
- Phlebotomy
- G-Tube Feeding and Medication Administration
- TPN Nutrition
- Specimen Collection
- Vital Signs
- Patient Assessments
- Behavioral Assessments
- Post Operative Care
- ADL Assistance
- Palliative Care
- Organized
- Catheter Care
- Colostomy care
- Diabetes Management
- Glucose Monitoring
- Tracheostomy and Suctioning Care
- Medical Charting and Recording using Point click Care
- Health Education
- HIPAA Compliance
- Geriatric Care
- Empathetic and Compassionate
- Multi-Tasking and Prioritization
- Educating Families
- Direct Patient Care
- Emergency Response
- Documenting Incidents
References
- Christine Washington, Haven Health of Phoenix, License Practical Nurse, (623)-217-6601
- Carrie Milsap, Haven Health of Phoenix, License Practical Nurse (901)-831-4475
- Lorraine Suniga, District Medical Group, Financial Supervisor (602)-386-0993
Certification
- License Practical Nurse: Arizona License #267383- Expires April 01, 2027
- Basic Life Support - Expires March, 2026
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Licensed Practical Nurse
Haven health of Phoenix
04.2023 - Current
Self-pay Financial Counselor 2
District Medical Group
03.2015 - 03.2023
Practical Nursing
Maricopa Community Colleges - Gateway Community College
Certified Nursing Program
Maricopa Community Colleges - Gateway Community College
High School Diploma -
Smart Schools
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