Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Simmons

Hoover,AL

Summary

Dedicated Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Assistant

HBH Realty
06.2023 - Current
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Used discretion when handling confidential information.


Event Planner

Perpetual Industries
06.2023 - 07.2023
  • Coordinated schedules and timelines for events.
  • Coordinated with participating vendors during event planning.
  • Managed event logistics and operations.
  • Corresponded with clients to answer questions and resolve issues.
  • Developed post-event reports to determine effectiveness of each event.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Conferred with event staff at event site to coordinate details.

Server

Olive Garden
02.2023 - 06.2023
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Restaurant Trainer

Los Reyes 2
05.2021 - 01.2023
  • Carefully interviewed, selected, trained, and supervised staff.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Associate of Arts - Business

Bevill State Community College
Sumiton, AL
07.2024

Skills

  • Staff Training
  • Customer Service
  • Cash Management
  • Multitasking and Organization
  • Event Planning
  • Business Development
  • Food Service Background
  • Advanced MS Office Proficiency
  • Attention to Detail
  • Client Satisfaction

Certification

  • Microsoft Office Specialist- Associate
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word



Timeline

Personal Assistant

HBH Realty
06.2023 - Current

Event Planner

Perpetual Industries
06.2023 - 07.2023

Server

Olive Garden
02.2023 - 06.2023

Restaurant Trainer

Los Reyes 2
05.2021 - 01.2023

Associate of Arts - Business

Bevill State Community College
Samantha Simmons