Samantha Simon-Steers

Customer Experience

tacobell

Lebanon, OR

10.2023 - 05.2024

Implemented innovative approaches to improve overall customer experience.
Adhered to safety procedures when handling sharp objects or hazardous materials.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Assisted in the preparation of food items according to recipes and instructions.
Prepared beverages such as coffee, tea, soda.
Served meals to customers in a friendly and courteous manner.
Replenished condiments at customer tables as needed.
Operated dishwashing machines safely and efficiently.
Organized take-out orders for customers who requested them.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Ensured that all foods were prepared according to health department regulations.
Cleaned kitchen areas, equipment and utensils.
Greeted customers upon arrival in the dining area.
Responded promptly to customer inquiries regarding menu items or special requests.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Maintained professional demeanor during interactions with customers and co-workers.
Set up, restocked and cleaned dining areas.
Maintained order and cleanliness of work areas to conform with health codes.
Complied with company service standards and adhered to inventory and cash control procedures.
Received food orders from individuals and explained offerings.
Performed variety of duties related to food service.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Followed staff performance and service standards to deliver consistent and positive customer experiences.
Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Followed recipes and customer requests to prepare meals.
Operated cash register to process cash, check, and credit card transactions.
Maintained clean and orderly appearance throughout kitchen and dining area.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Assembled and served meals according to specific guest requirements.
Packaged and bagged cooked food and prepared items.
Prepared variety of foods according to exact instructions and recipe specifications.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Refilled condiments, napkins and server workstations.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Made meals in accordance with company standards and requirements.
Prepared workstations with ingredients and tools to increase efficiency.
Collaborated with team to deliver timely service of items.
Maintained safe food handling practices to prevent germ spread.
Filled and served various beverages for customers.
Directed patrons to restrooms and other amenities within facility.

Summary

Overview

Work History

Customer Experience

Education

High School Diploma -

Skills

Affiliations

Timeline

Customer Experience

High School Diploma -

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