Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Skym

Minot,ND

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Service Professional

Darden Restaurants, Olive Garden
08.2021 - Current
  • Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
  • Managed high-volume workloads while maintaining a strong focus on client satisfaction.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Adapted quickly to changing conditions or unexpected challenges, demonstrating flexibility without compromising performance.
  • Exceeded performance goals by effectively managing multiple tasks in a fast-paced environment.
  • Delivered exceptional results under pressure by prioritizing tasks according to urgency and importance.
  • Collaborated with team members to deliver exceptional customer experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Stock Room Lead/Back Up Manager on Duty

Ross Dress For Less
03.2020 - 08.2021
  • Implemented loss prevention strategies to reduce shrinkage rates within the stockroom area.
  • Reduced stock discrepancies by conducting regular inventory audits and addressing any issues immediately.
  • Streamlined order fulfillment processes for faster turnaround times, improving overall customer satisfaction.
  • Proactively addressed potential hazards within the workspace by performing regular inspections of equipment and storage areas.
  • Maintained a clean and organized work environment to promote safety and productivity within the stockroom.
  • Supervised a team of associates, providing guidance, support, and feedback to foster professional growth.
  • Maintained detailed records of all incoming shipments, ensuring precise documentation of deliveries for accurate inventory tracking.
  • Implemented and enforced company policies and procedures within the stockroom, maintaining a high level of professionalism across all team members.
  • Managed daily stockroom operations, ensuring timely and accurate product placement and retrieval.
  • Received incoming merchandise and stored in correct stock locations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.

Fast Food Worker

McDonald's
04.2015 - 02.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.

Education

High School Diploma -

Minot High School
Minot, ND
05.2019

Skills

  • Complaint resolution
  • Idea Development and Brainstorming
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Cleanliness standards
  • Patience and Empathy
  • Time management skills

Languages

French
Limited Working

Timeline

Service Professional

Darden Restaurants, Olive Garden
08.2021 - Current

Stock Room Lead/Back Up Manager on Duty

Ross Dress For Less
03.2020 - 08.2021

Fast Food Worker

McDonald's
04.2015 - 02.2020

High School Diploma -

Minot High School

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Samantha Skym