Samantha Smith

• Monitored patient progress to ensure compliance with established standards of care.
• Resolved conflicts among medical staff in a professional manner.
• Provided staff education and training on new equipment, techniques, and processes.
• Oversaw implementation of infection control protocols within the unit or facility.
• Participated in interdisciplinary team meetings to discuss treatment plans for patients.
• Implemented evidence-based practice initiatives into daily operations.
• Collaborated with multidisciplinary teams to coordinate services for high-risk patients.

• Motivated and led team members to work together to achieve targets.
• Supervised daily activities and performance of up to 20 regular employees.
• Kept B Positive facility clean, safe and well-organized to maximize productivity and provide professional impression to all patrons.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Evaluated building condition, workflow and service quality to keep operations in compliance with requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Prepared Facility for quarterly FDA audits among others
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

I oversee the CNA program and its advanced curriculum while providing constructive feedback. I observing students while rounding at their clinical sites.

My Job is to empower students to use clinical thinking skills and apply them to their environment. I also observe students are following protocols for Joint Commission, OSHA ande policies and procedures t various locations they are rounding in. I try to create an open platform for questions and feedback both in classroom and in the clinical setting to facilitate a learning environment were students can grow.

• Assessed students' knowledge and skills through assignments and exams.
• Provided students with hands-on demonstrations and managed clinical logs, medication administration, dressing changes and meal preparation.
• Educated and mentored students to help individuals surmount academic obstacles and personal difficulties.

• Collaborated with Practice Managers and HR team to determine organizational needs and position requirements for potential employee candidates.
• Schedule and Interview applicants, verify references, coordinate with Occupational Medicine to arrange appropriate needs for employees., sign all appropriate paperwork for need employee files, arrange tours of all offices . I also made and had all employees sign job descriptions.
• Held accountable for making sure all employees kept up to date with CPR, JCAHO training, Corporate Compliance training, and other needed education for the job.
• I conducted the everyday scheduling for over 53 people in 10 different offices with different needs.
• Distributed expenditure, encumbrances, receipts and receivables according to schedules.
• Responded to employee inquiries regarding payroll and timekeeping (Kronos).
• I was available 24/7 to employees, practice managers and Administration.

• Coordinated and planned work shift schedules according to availability.
• Assisted payroll teams by reporting employee hours and calculating correct compensation.
• Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
• Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
• Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
• Assessed employee qualifications for promotions and raises.
• Facilitated procedures surrounding employee termination, transfer and discipline.
• Introduced new departmental policies and oriented staff to facilitate adoption of changes.
• Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.

Triage all incoming phone calls to the practice, and acted accordingly.

• Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
• Acted as liaison for hospital staff, physicians, patients and family members. This included filling out administrative documentation needed for insurance authorizations and statements, prescription refills.
• Provided education to new mom's on breastfeeding and goals for newborns, car seat safety and education
• Guided and educated new employees on company processes, protocols and filing systems.
• Notified appropriate individuals of changes in patient condition and utilized established chain of command to ensure confidentiality and HIPAA compliance.

• Ensured HIPAA compliance as well as proper chart/ EMR management
• Provided quality nursing care in accordance with resident care policies and procedures.
• Evaluated patient care needs, prioritized treatment and maintained patient flow.
• Remained alert to conditions interfering with the safety and well-being of residents involved in activities.
• Adapted to a new environment, staff and residents on a daily assignment.

• Provided care and treatment reflective of appropriate infection control techniques and universal precautions.
• Assisted Physicians with appropriate procedures; Suturing, I & D's, Pelvic exams, Hemorrhoidectomies, splinting and casting, taking specimens/samples.
• Provided education needed for patients to obtain the best outcome of treatment; medication education, appropriate use of splints, cast, and using crutches, education on prevention the spread of infection.
• Administering IV's, dispensing medication, administering SQ, IM, ID medications/vaccines.
• Documenting patients visit; vital signs, exams, patient history, allergies, and plan of care.
• Assisted in ordering needed equipment and medical supplies, and medications needed on a weekly basis.
• Validating equipment working efficiently, EKG machine, autoclave machine, crash cart, expired products and medications etc.

I provided quality care to medical and surgical patients duties to include but not limited too;

Monitoring post surgical vital signs, providing pain medication relief as needed, provided dressing changes and wound care.

• Assisted physicians with examinations, tests, and procedures at bedside, signing of consents all while explaining and answering any patient questions.
• Escalating any concerns to the appropriate physician/clinical staff member.
• Assisting in Developing appropriate Plan of Cares, customized to patients needs.
• Oversaw audits to maintain compliance with local, state and federal healthcare regulations. Following JACHO compliance, OSHA and company policies as well.