Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Smith

Gulfport,MS

Summary

I am a career-focused job seeker, anxious to obtain an entry-level position to help launch a career while achieving company goals. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
10.2024 - Current
  • Counted and labeled prescriptions with correct item and quantity.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

Teacher Assistant

Kid Academy
10.2023 - 10.2024
  • Helping Teachers with lesson preparation, including collecting materials and setting up equipment
  • Giving extra help to students who need special accommodations or are struggling with a concept
  • Collaborating with the Teacher to identify students’ issues and recommend solutions
  • Reviewing lessons or lectures with students on a one-on-one basis or in small groups

Manager in Training

City Gear Outlet
10.2022 - 07.2024
  • Ensured compliance with all applicable laws regarding labor relations and safety regulations
  • Developed strategies to motivate staff members in order to increase productivity levels
  • Implemented effective change management techniques when introducing new products or services
  • Trained new hires on company policies and procedures
  • Resolved conflicts between employees or customers in a timely manner while maintaining professionalism
  • Followed all safety procedures when handling money and operating equipment such as cash registers
  • Followed safety protocols when handling money or equipment at events
  • Performed cashier duties including taking payments and handling money transactions
  • Developed and implemented training plans for new employees
  • Worked closely with customers to understand needs and resolve diverse issues
  • Enhanced leadership abilities through training and hands-on task completion

Sales Associate

Charlotte Russe
08.2021 - 05.2023
  • Maintained cleanliness of store environment including floors, windows, displays
  • Tracked sales performance metrics to identify trends in market place
  • Greeted customers and provided exceptional customer service
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change
  • Organized stockroom shelves according to size, color or style
  • Processed credit card transactions quickly and securely
  • Handled customer complaints in a professional manner
  • Assisted customers with product selection, sizing and styling
  • Built and maintained relationships with peers and upper management to drive team success
  • Trained new team members in cash register operation, stock procedures, and customer services
  • Collected payments and provided accurate change

Education

Dental Assistant With Radiology - Dental Assisting

Mississippi Gulf Coast Community College
Gulfport, MS
12.2024

Pharmacy Technology -

Med Doc
03.2024

High School Diploma - undefined

Biloxi High School
Biloxi, Mississippi
05.2021

Skills

  • Customer Service
  • Communication Skills
  • Ethical standards
  • Attention to detail
  • Problem-solving abilities
  • Stock management
  • Physical Stamina

Certification

Dental Assistant

Timeline

Pharmacy Technician

Walgreens
10.2024 - Current

Teacher Assistant

Kid Academy
10.2023 - 10.2024

Manager in Training

City Gear Outlet
10.2022 - 07.2024

Sales Associate

Charlotte Russe
08.2021 - 05.2023

High School Diploma - undefined

Biloxi High School

Dental Assistant With Radiology - Dental Assisting

Mississippi Gulf Coast Community College

Pharmacy Technology -

Med Doc

Similar Profiles

CREATE PROFILE
Samantha Smith