Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Smith

Asheville,NC

Summary

Professional caregiver with strong expertise in providing compassionate and efficient home care. Demonstrates high level of adaptability and reliability, ensuring patients receive optimal support. Skilled in personal care, medication administration, and daily living assistance. Volunteer experience for 4 years, working directly with the VA, specializing in Advanced Dementia and Veteran clinets.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Home Care Provider

Cornerstone Caregivers
01.2025 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Assisted disabled clients to support independence and well-being.
  • Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
  • Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.
  • Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.

Front Desk Receptionist

The YMCA of CSRA
09.2023 - 07.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.

Associate

Walmart
11.2022 - 10.2023
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Assistant Manager

Metro by TMobile
11.2021 - 04.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Created and maintained safe and secure work environments for employees.

Assistant Manager

Lily Coffee, Tea, and bread
04.2021 - 12.2021
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Checked and tested foods to verify quality and temperature.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.

Special Events Volunteer

Augusta University
01.2017 - 10.2019
  • Organized successful charity auctions by securing valuable items from donors, managing bidding processes, and facilitating smooth transactions between winning bidders and the organization.
  • Improved communication among volunteers, resulting in better collaboration and overall team efficiency during events.
  • Collaborated with other volunteers to brainstorm new ideas for innovative fundraising activities that piqued donor interest.
  • Managed budgets meticulously to minimize costs while maintaining high-quality experiences for guests at special events.
  • Promoted a welcoming environment at special events by greeting guests warmly, making introductions, and facilitating connections among attendees.
  • Developed strong relationships with community members and local businesses to secure sponsorships and donations for special events.
  • Elevated guest satisfaction levels through attentive service and proactive problem-solving during events.
  • Contributed to increased brand awareness by representing organizations at various community functions and promotional events.

Education

High School Diploma -

Cross Creek High School
Augusta, Georgia
01-2022

Skills

  • First aid and safety
  • Hospice care
  • Medication administration
  • Dementia care
  • Care plan management
  • Medical appointment coordination
  • Behavioral management
  • Patient advocacy
  • Verbal and written communication
  • Customer service
  • Critical thinking
  • Problem resolution
  • Conflict resolution
  • Complaint handling

Certification

  • First Aid Certification - American Red Cross.
  • Basic Life Support (BLS) - American Heart Association.
  • Adult CPR/AED certification – American Red Cross.

Timeline

Home Care Provider

Cornerstone Caregivers
01.2025 - Current

Front Desk Receptionist

The YMCA of CSRA
09.2023 - 07.2024

Associate

Walmart
11.2022 - 10.2023

Assistant Manager

Metro by TMobile
11.2021 - 04.2022

Assistant Manager

Lily Coffee, Tea, and bread
04.2021 - 12.2021

Special Events Volunteer

Augusta University
01.2017 - 10.2019

High School Diploma -

Cross Creek High School

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Samantha Smith