SAMANTHA SMITH
Tinton Falls,NJ
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
Work History
Bartender
Cocktail Caravan
Tinton Falls, New Jersey
11.2019 - Current
- Thrived in high-volume environments, ensuring efficient and exceptional service under pressure while adeptly interacting with a diverse clientele
- Masterfully crafted a variety of cocktails, both standard and exotic, with precision and promptness
- Enhanced communication prowess by swiftly resolving customer concerns, fostering a positive atmosphere
- Diligently verified patrons' identification to uphold legal age requirements for alcohol consumption
- Uphold stringent standards of quality control, hygiene, and health and safety protocols
- Efficiently set up and dismantled service stations across multiple locations
- Collaborated with management to adjust schedules based on project needs and priorities.
- Maintained inventory levels and ordered supplies to ensure bar readiness.
Bartender
Albarino Tapas Bar & Restaurant
Shrewsbury, New Jersey
08.2024 - 08.2025
- Craft and serve an array of high-quality beverages, ensuring impeccable presentation and taste.
- Deliver outstanding customer service, skillfully managing orders and addressing inquiries with professionalism.
- Supervise bar inventory, execute precise cash transactions, and uphold cleanliness in adherence to health and safety standards.
- Collaborate with team members to optimize operational efficiency and cultivate an exceptional guest experience.
- Crafted innovative cocktails using fresh ingredients and unique flavor combinations.
- Provided exceptional customer service to enhance guest experiences at the tapas bar.
Administrative Assistant
Divan Medical
03.2022 - 04.2025
- Supervised patient database management, ensuring up-to-date and accurate records utilizing Excel and EHR software
- Monitored and updated task management system using Microsoft Excel to prioritize and track completed and pending assignments, enhancing workflow efficiency
- Monitored and updated task tracking system to ensure timely project completion and further deadlines
- Crafted and dispatched email communications to patients, disseminating necessary information using Outlook
- Communicated daily with all employees, utilizing effective messaging platforms and tools, resulting in a 15% increase in patient satisfaction ratings over six months
- Managed complex scheduling and coordination for executive team, streamlining calendar appointments and meetings, which resulted in a 25% increase in operational efficiency and time management
- Managed scheduling and appointments for healthcare providers and patients.
Waitress
Mix Lounge
Long Branch, New Jersey
10.2016 - 02.2019
- Excelled in a face paced dining environment, managing high-volume service with efficiency.
- Demonstrated exceptional interpersonal skills, fostering positive relationships with diverse clientele.
- Accurately took orders, entered them into a POS system, and collected payments.
- Enforced age verification protocols to uphold legal requirement.
- Uphold rigorous standards of quality control, hygiene, and safety throughout all service activities.
Education
B. A - Psychology
Monmouth University
West Long Branch, New Jersey12.2019
Child Advocacy -
Montclair State University
Location12.2016
Minor in Business -
Monmouth University
West Long Branch, New JerseySkills
- AI and data analysis
- Microsoft Office and Google Suite
- Calendar and inventory management
- Point of Sale (POS) systems
- Database management and data entry
- Statistical analysis with SPSS
- Customer engagement and service
- Conflict resolution strategies
- Team collaboration and communication
- Adaptability and multitasking
Research
Hunger Games, 01/01/19, 05/01/19, Conducted a study examining the influence of hunger, gender, and Maslow's Hierarchy of Needs on anger levels using factorial ANOVA. The findings indicated significant correlations: hunger was associated with heightened anger levels, particularly among men in lower stages of Maslow's.
Timeline
Bartender
Albarino Tapas Bar & Restaurant
08.2024 - 08.2025
Administrative Assistant
Divan Medical
03.2022 - 04.2025
Bartender
Cocktail Caravan
11.2019 - Current
Waitress
Mix Lounge
10.2016 - 02.2019
B. A - Psychology
Monmouth University
Child Advocacy -
Montclair State University
Minor in Business -
Monmouth University