Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Smith

240. S Old Litchfield Rd Unit 214,AZ

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in packaging and labeling while ensuring workplace safety. Proven ability to enhance team collaboration and achieve productivity targets. Skilled in warehouse operations and logistics, demonstrating strong problem-solving capabilities and leadership in training new associates.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon
06.2022 - 10.2025
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Packaged products for shipment, ensuring proper labeling and documentation.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Followed safety protocols consistently to minimize risks in the workplace.
  • Supported inventory management by conducting cycle counts and reporting discrepancies.
  • Conducted routine inspections of equipment to ensure operational readiness.
  • Collaborated with team members to optimize workflow and improve efficiency.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Retail Associate

Dilliard’s
03.2021 - 03.2022
  • Assisted customers with product selection and inquiries, ensuring excellent service quality.
  • Managed inventory levels and organized stockroom to streamline operations and improve accessibility.
  • Trained new employees on store policies, procedures, and customer engagement techniques.
  • Executed daily cash register operations, maintaining accuracy in transactions and balancing drawers.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Used in-store system to locate inventory and place special orders for customers.

Security Officer Data Center

Transcend
03.2019 - 08.2021
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and address potential security risks.
  • Responded promptly to alarms, incidents, and emergencies, ensuring effective resolution.
  • Collaborated with local law enforcement to enhance community safety initiatives.
  • Trained new security staff on protocols, procedures, and emergency response techniques.
  • Prepared detailed reports on incidents, observations, and security breaches for management review.
  • Implemented improved surveillance measures to enhance overall site security effectiveness.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Education

High School Diploma -

Estrella Foothills High School
Goodyear, AZ
05.2007

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Warehouse safety
  • Order picking and processing
  • Warehouse operations
  • Workplace cleanliness
  • Quality control
  • Leadership and team building
  • Warehouse logistics
  • Complex Problem-solving
  • Equipment operation
  • Logistics
  • Operations support
  • Time management
  • Basic math
  • Barcode scanning
  • Punctual and dependable

Timeline

Warehouse Associate

Amazon
06.2022 - 10.2025

Retail Associate

Dilliard’s
03.2021 - 03.2022

Security Officer Data Center

Transcend
03.2019 - 08.2021

High School Diploma -

Estrella Foothills High School

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Samantha Smith