Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Soliz

Houston

Summary

A passionate hospitality professional who is dedicated to delivering exceptional guest experiences while leading with enthusiasm, care and excellence.

Overview

7
7
years of professional experience

Work History

Recreation Assistant Manager

Hyatt Regency Hill Country Resort and Villas
02.2023 - 12.2025
  • Managed payroll, scheduling, and budgeting for efficient operational flow.
  • Planned and executed engaging activities and events for guests of all ages.
  • Collaborated with various departments to enhance guest experiences and meet standards.
  • Developed staff through mentorship, fostering leadership and hospitality skills.
  • Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.


Contact : Joseph Herman - 210-767-7981

Event Concierge

Hyatt Regency Hill Country Resort and Spa
08.2022 - 02.2023
  • Served as primary liaison between Event planners, banquets team, convention set up team and other departments to ensure flawless event execution
  • Support and anticipate clients' needs
  • Coordinate logistics, room set up, catering details, and last-minute request with precision and professionalism
  • Uphold Hyatt's brand standards and guest satisfaction
  • Contact : Tony Moraga - 210-510-4421

Recreation Supervisor

Hyatt Regency Hill Country Resort and Spa
04.2021 - 08.2022
  • Introduction to schedule creation and budgeting payroll hours
  • Coached and trained attendants while fostering a positive team-oriented environment
  • Ensured all safety procedures were followed alongside staff
  • Contact : Joseph Herman - 210-767-7981

Spa / Recreation Attendant

Hyatt Regency Hill Country Resort and Spa
06.2019 - 04.2021
  • Maintain a clean and organized work area
  • Worked with team to ensure a positive and memorable stay for our guest
  • Operated guests check in/ check out for services
  • Contact : Joseph Herman - 210-767-7981

Education

High School Diploma -

Earl Warren High School
San Antonio, TX
06-2016

Skills

  • Software/Technology - Excel, Word, Outlook, and Canva
  • Interpersonal Communication skills
  • Emotional Intelligence - Responding effectively
  • Strong Employee Development Skills
  • Program planning
  • Strong teamwork
  • Flexibility

Accomplishments

  • Manager of the Quarter (Q1) (01/2025 - 04/2025)
  • Department of the Quarter (Q1) (01/2024 - 04/2024)

Timeline

Recreation Assistant Manager

Hyatt Regency Hill Country Resort and Villas
02.2023 - 12.2025

Event Concierge

Hyatt Regency Hill Country Resort and Spa
08.2022 - 02.2023

Recreation Supervisor

Hyatt Regency Hill Country Resort and Spa
04.2021 - 08.2022

Spa / Recreation Attendant

Hyatt Regency Hill Country Resort and Spa
06.2019 - 04.2021

High School Diploma -

Earl Warren High School