Samantha Solorzano

Created a welcoming environment for customers, shared knowledge of books and made relevant recommendations. Kept the store neat and tidy, recognized and offered to help both customers and employees with urgency and care. Consistently promoted the membership programs and successfully recruited a vast amount of new members towards the rewards program.

Customer service, handling phone calls with clients, data entry, payment processing, taking memos, maintaining files, scheduling appointments, processing mailers.

Aided in and increased recruitment for the SFTV graduate program, gave tours of the film campus, met with prospective students to give insight of what's expected of SFTV students.

Assisted in creating and searching for content for social media channels (Twitter, Instagram, Facebook), scheduled content al all social media platforms, developed blog content for company website, assisted in relevant research.