Samantha Sonneborn
Riverbank,CA
Summary
Dynamic hospitality professional with experience in high-volume dining and guest engagement. Proven ability to manage multiple tasks efficiently while ensuring exceptional service and client satisfaction.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
10
10
years of professional experience
Work History
Server /Restaurant Waiter
Camp 4 Wine Cafe
Modesto, CA
11.2025 - Current
- Provided excellent customer service by anticipating guest needs and ensuring satisfaction.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Demonstrated adaptability by learning menu items and specials quickly for informed guest recommendations.
- Managed multiple tables efficiently, prioritizing tasks to enhance overall dining experience.
- Processed transactions accurately using point-of-sale system for seamless order management.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Owner's Assistant
Heavenly Hills Lavender Farm
Linden, CA
02.2024 - Current
- Coordinated daily operations to ensure smooth farm activities and customer satisfaction.
- Assisted in planning and executing seasonal events to enhance community engagement.
- Managed inventory of lavender products, ensuring availability for sales and production needs.
- Developed marketing materials, promoting farm offerings through social media platforms.
Spa Manager
Serenity MedSpa
Lodi, CA
03.2023 - 05.2025
- Oversaw daily spa operations, ensuring high standards of service and client satisfaction.
- Managed scheduling and staff assignments to optimize resource utilization and improve workflow efficiency.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Greeted patients, recorded payments through Quickbooks, set appointments using Weave CRM platform, set up treatment rooms and maintained all supplies.
Wine Steward
Block 21 Shinn Vineyards
Lodi, CA
03.2021 - 02.2023
- Educated guests on wine selections and pairings to enhance dining experiences.
- Curated wine lists by collaborating with vineyard management to ensure quality offerings.
- Conducted regular inventory assessments to maintain optimal stock levels and minimize waste.
- Trained new staff on wine service standards, enhancing team efficiency and customer satisfaction.
- Represented establishment professionally with guests and earned consistent repeat and referral business.
Owner/Operator Sweeping Sami Commercial Cleaning
Self-employeed
Lodi, CA
05.2019 - 03.2022
- Established strong relationships with suppliers to negotiate favorable terms and conditions.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed marketing and online presence to grow business platform.
- Cleaned model homes, residential homes.
Professional Leasing Consultant
JBT Property Management
Modesto, CA
06.2016 - 07.2019
- Cultivated strong relationships with prospective tenants to enhance leasing opportunities.
- Conducted property tours, showcasing amenities and features to attract potential residents.
- Managed lease agreements, ensuring compliance with company policies and regulations.
- Developed marketing strategies to increase property visibility and occupancy rates.
Education
No Degree - General Education
San Joaquin Delta College
Stockton, CALicensed Esthetician - Skin Science
Paul Mitchell The School
Modesto, CA09-2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Customer service
- High volume dining
- Sales expertise
- Order accuracy
- Relationship management
Timeline
Server /Restaurant Waiter
Camp 4 Wine Cafe
11.2025 - Current
Owner's Assistant
Heavenly Hills Lavender Farm
02.2024 - Current
Spa Manager
Serenity MedSpa
03.2023 - 05.2025
Wine Steward
Block 21 Shinn Vineyards
03.2021 - 02.2023
Owner/Operator Sweeping Sami Commercial Cleaning
Self-employeed
05.2019 - 03.2022
Professional Leasing Consultant
JBT Property Management
06.2016 - 07.2019
No Degree - General Education
San Joaquin Delta College
Licensed Esthetician - Skin Science
Paul Mitchell The School