Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Samantha Sorge

Appleton,WI

Summary

Positive, high energy worker. I love to lead people and be a mentor for them. I have strong communication skills and computer skills. I have taken classes in mental health, written communication, continuous improvement, and leadership. For 7 years I have been leading and training people to meet company goals. Though I love working in manufacturing, after spending time working in an office part time I have come to realize I want to build a career working in an office. I am a quick learner and love to continue to grow wherever I am.

Overview

7
7
years of professional experience

Work History

Trainer/Line Leader

Ariens Company
Brillion, WI
05.2022 - Current
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Recommended changes or improvements in existing training processes as needed.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Designed and developed training materials for new employees in the organization.

Administrative Assistant

Berken Heating and Cooling
Kaukauna, WI
08.2023 - 12.2023
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Scheduled appointments, meetings and events for management staff.
  • Answered questions from customers regarding products and services offered by the company.
  • Scheduled appointments between clients and customers and internal staff members.

Team Leader

Professional Plating Inc
Brillion, WI
05.2017 - 05.2022
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Fostered positive employee relationships through communication, training, and development coaching.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Education

High School Diploma -

Wauwatosa Virtual Academy
Wauwatosa, WI
05-2018

Leadership

Fox Valley Technical College
Appleton, WI

Skills

  • Planning and Coordination
  • New Hire Training
  • Creative Problem-Solving
  • Interpersonal Communication
  • Manufacturing
  • Effective Communication
  • Resourceful
  • Team Management
  • Effective Leadership
  • Relationship Building
  • Problem-Solving
  • First Aid/CPR
  • Friendly, Positive Attitude
  • Multitasking
  • Verbal Communication
  • Microsoft Word
  • MS Office
  • Data Entry
  • Strong Work Ethic
  • Continuous Improvement
  • Forklift Certified

Affiliations

  • Love camping and spending time in nature with my family
  • Spend a lot of time with my dog giving her the best life she can have
  • Love working currently work at a restaurant when i am not at my full time job

Accomplishments

  • Withing 6 months of working fulltime and still being in highschool i was promoted to Team Leader at my first job
  • within 8 months of being just a painter at my current job i was promoted to production trainer and team leader of the paint area
  • 3 hours into helping as an administrative assistant at Berken during shut downs at my full time job I was answering phones, scheduling appointments, making new spreadsheets.

References

References available upon request.

Timeline

Administrative Assistant

Berken Heating and Cooling
08.2023 - 12.2023

Trainer/Line Leader

Ariens Company
05.2022 - Current

Team Leader

Professional Plating Inc
05.2017 - 05.2022

High School Diploma -

Wauwatosa Virtual Academy

Leadership

Fox Valley Technical College

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Samantha Sorge