SAMANTHA SOSA
Donna
Summary
Detail-oriented lab technician with strong skills in sample collection, quality control, and laboratory procedures. Committed to maintaining safety protocols and ensuring accurate documentation of test results. Compassionate Laboratory Technician trained to handle issues and remain level-headed. Reliable and hardworking with great interpersonal and team collaboration skills.
Overview
4
4
years of professional experience
Work History
Lab Technician
DR. JUAN AGUILERA PEDIATRICS
Weslaco
08.2025 - 09.2025
- Collected and processed patient samples for lab testing.
- Maintained cleanliness and organization of laboratory workspace.
- Assisted in preparing specimens for diagnostic procedures.
- Followed safety protocols to ensure a secure work environment.
- Documented test results accurately in patient records.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Analyzed results of tests using statistical methods to determine accuracy of results.
- Collected specimens from patients for testing in the laboratory setting.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Performed regular inspections on all equipment to ensure proper functioning.
- Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
- Prepared specimens and forms for transport to outside laboratories.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Sales Associate
Hanesbrands
Mercedes
09.2023 - 06.2025
- Assisted customers with product selection and inquiries.
- Processed sales transactions using point-of-sale systems.
- Maintained product displays and inventory organization.
- Collaborated with team members to improve customer service.
- Handled customer complaints and resolved issues effectively.
- Educated customers on promotions and loyalty programs.
- Supported visual merchandising efforts to enhance store appeal.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Handled customer complaints in a professional manner.
- Participated in team meetings to discuss sales strategies and goals.
Packer
Staff Force Personnel
McAllen
09.2021 - 08.2024
- Packaged products accurately for shipment to ensure quality standards.
- Inspected items for damage and verified product counts before packing.
- Collaborated with team members to meet daily production goals effectively.
- Maintained a clean and organized packing area to enhance safety and efficiency.
- Followed safety protocols while handling materials and operating equipment.
- Assisted in training new staff on packing procedures and safety practices.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
- Assembled customer orders from stock and packed items in boxes.
- Inspected packages for accuracy and completeness before shipping.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Provided assistance in the assembly line when needed.
- Notified team leader of product discrepancies and equipment malfunctions.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Weighed or counted items for distribution to conform to company standards.
- Adjusted packing methods based on product type and size for optimal protection.
- Ensured work area was clean and organized, adhering to safety regulations.
- Inspected items for damage or defects prior to packing to ensure quality control.
- Sealed containers or materials using glues, fasteners and tape.
Education
High School Diploma -
DONNA HIGH SCHOOL
Donna, TX06-2021
Skills
- Sample collection
- Laboratory procedures
- Equipment maintenance
- Quality control
- Data documentation
- Health and safety
- Communication skills
- Time management
- Specimen handling
- Sample storage management
- Laboratory safety protocols
- Document processing
Languages
Spanish
Limited
Timeline
Lab Technician
DR. JUAN AGUILERA PEDIATRICS
08.2025 - 09.2025
Sales Associate
Hanesbrands
09.2023 - 06.2025
Packer
Staff Force Personnel
09.2021 - 08.2024
High School Diploma -
DONNA HIGH SCHOOL