Samantha Stahl
BILLINGS,MT
Summary
Accomplished Supervisor at Costco Wholesale, adept in Operations Management and fostering Teamwork and Collaboration. Demonstrated success in enhancing team productivity and customer satisfaction, achieving organizational goals through strategic planning and effective problem-solving. Proven track record in mentoring staff and optimizing operational efficiencies, contributing to a significant increase in workplace harmony and performance standards.
Overview
29
29
years of professional experience
Work History
Supervisor
Costco Wholesale
08.1998 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Manager of Operations
Minnie's Gardens
07.1995 - 08.1998
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Education
2 Years - Music Therapy / Business Management
Montana State University-Billings
Billings, MTGED - General
Shepherd Public Schools
Shepherd, MT05.1995
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
- Staff Discipline
- Operations Management
- Expectation setting
- Department organization
- Teamwork and Collaboration
- Multitasking Abilities
- Time Management
- Attention to Detail
- Excellent Communication
- Professionalism
Timeline
Supervisor
Costco Wholesale
08.1998 - 08.2024
Manager of Operations
Minnie's Gardens
07.1995 - 08.1998
2 Years - Music Therapy / Business Management
Montana State University-Billings
GED - General
Shepherd Public Schools
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