Accomplished Certified Peer Recovery Specialist at Refocus Recovery, adept in mental health awareness and client relationship building. Enhanced recovery processes and client self-awareness through innovative peer support plans and empathetic engagement. Proven track record in reducing relapse rates and fostering multicultural sensitivity. Skilled in documentation and resource navigation, contributing to meaningful client progress and satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Peer Recovery Specialist
Kyros/ Refocus Recovery
11.2023 - Current
Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
Help clients learn and implement life skills.
Create and work on wellness plan goals.
Help with transportation needs.
Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
Established trusting relationships with clients through empathetic listening, understanding, and genuine connection during one-on-one sessions.
Connected clients with community resources and services, fostering a strong support network for sustained recovery.
Improved the overall recovery process for clients by advocating for their needs within the treatment team.
Documented client interactions accurately and diligently, ensuring proper tracking of progress over time.
Enhanced client recovery by developing and implementing individualized peer support plans.
Assisted clients in identifying personal strengths and challenges, fostering self-awareness and growth towards a healthier lifestyle.
Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
Documented case management activity for accurate, reliable records.
House Manager
Superior View Assisted Living
05.2011 - 08.2017
Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Ensured security protocols were followed throughout property, maintaining a safe environment for family members at all times.
Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
Planned special events such as parties or family gatherings with attention to detail and organization.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Facilitated communication between family members regarding important updates or decisions related to the house manager role.
Managed day-to-day operation of home to comply with regulations and agency standards.
Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Improved household efficiency by implementing detailed schedules and routines for staff members.
Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Recruited, hired and trained housekeeping staff to maintain competent workforce.
Clerk
Minno-ette Gas Station
09.2009 - 05.2011
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Interacted with customers by phone, email, or in-person to provide information.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO
03.2026
Skills
Mental health awareness
Substance Abuse Knowledge
Self-Care Techniques
Relapse Prevention
Motivational Interviewing
Multicultural Sensitivity
Recovery planning
Boundary Setting
Certification
CPRS-R
Timeline
Certified Peer Recovery Specialist
Kyros/ Refocus Recovery
11.2023 - Current
House Manager
Superior View Assisted Living
05.2011 - 08.2017
Clerk
Minno-ette Gas Station
09.2009 - 05.2011
Bachelor of Science - Criminal Justice
Colorado Technical University
CPRS-R
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