Samantha Stanley
Beaverton,OR
Summary
I am a hardworking individual with proven relationship-building and time management skills in fast-paced restaurant environments. I strive to meet customer needs, drive satisfaction and promote long-term loyalty. I am reliable with strong ability in customer service. I am highly organized, proactive and punctual with a team-oriented mentality. I am starting a new career with massage therapy and my skills I have learned from being a server for over 15 years are valuable and will help me blossom in this new adventure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Shari's Cafe and Pies
Hillsboro, OR
11.2017 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
800-Hour Massage Therapy Program - Massage Therapy
East West College of The Healing Arts
Portland, OR12-2024
Skills
- Positive and professional
- Sales Techniques
- Cash Handling
- Performance Improvement
- Safe Food Handling
- Beverage Preparation
- Guest Engagement
- Table Setting
- Menu presentation
- Guest Seating
- Point of Sale (POS) system operations
Certification
OLCC
Oregon Food Handler
References
References available upon request.
Timeline
Server
Shari's Cafe and Pies
11.2017 - Current
800-Hour Massage Therapy Program - Massage Therapy
East West College of The Healing Arts
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