Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Stevens

Salt Lake City,UT

Summary

Dynamic and detail-oriented HR and Business Operations Specialist with over 4 years of experience in accounts receivable, compliance auditing, HR support, and employee development. Recognized for a collaborative approach that fosters teamwork and drives operational efficiency, successfully streamlining accounts receivable workflows and implementing effective training modules. Proven ability to enhance policy compliance across multiple branches, contributing to a cohesive and compliant organizational culture. Committed to leveraging analytical skills to support business objectives and promote employee growth.

Overview

4
4
years of professional experience

Work History

AR Manager & HR Assistant

Intermountain Orthopedic Care
05.2025 - Current
  • Audited policy and procedure manuals across Utah, Arizona, and Texas branches to strengthen compliance and consistency
  • Maximized performance by monitoring daily activities and mentoring AR team members.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Cross-trained existing employees to maximize team agility and performance.

HR & Employee Development Intern

Intermountain Orthopedic Care
05.2024 - 12.2024
    • Conducted compliance audits to validate regulatory adherence and strengthen policy alignment.
    • Developed competency assessments for 80% of roles and redesigned the Employee Handbook to improve clarity.
    • Streamlined onboarding by integrating digital tools and enhancing orientation programs.
    • Built a feedback system to capture employee satisfaction and identify training needs.

Billing Representative

Intermountain Orthopedic Care
07.2021 - 05.2025
  • Managed accounts receivable operations, including appeals, financial reporting, and insurance follow-ups.
  • Processed payments, maintained accurate account statements, and released invoices on schedule.
  • Investigated and resolved billing discrepancies, reducing outstanding balances.
  • Completed claims documentation, system entries, and supporting paperwork with precision.

Education

Bachelor of Science - Business & Analysis

Utah Valley University
Orem, UT
05.2026

Associate of Science - Business Administration And Management

Utah Valley University
Orem, UT
12-2024

Associate of Science - Business

Salt Lake Community College
Salt Lake City, UT
05.2023

Skills

  • Onboarding & Employee Training
  • Process & Workflow Improvement
  • Communication & Team Collaboration
  • Cross-functional team management
  • Staff training and development
  • HIPAA compliance
  • Quality assurance controls
  • Human resources administration
  • Personnel records maintenance

Timeline

AR Manager & HR Assistant

Intermountain Orthopedic Care
05.2025 - Current

HR & Employee Development Intern

Intermountain Orthopedic Care
05.2024 - 12.2024

Billing Representative

Intermountain Orthopedic Care
07.2021 - 05.2025

Bachelor of Science - Business & Analysis

Utah Valley University

Associate of Science - Business Administration And Management

Utah Valley University

Associate of Science - Business

Salt Lake Community College

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