Summary
Overview
Work History
Education
Skills
References
Timeline
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Samantha Stilson

McArthur,OH

Summary

Results-oriented Operations Manager with a proven track record in process optimization and efficiency improvements at Bellisio Foods, leading to significant productivity gains. Demonstrates strong project management skills and exceptional problem-solving abilities that consistently drive positive outcomes. Known for professionalism and adept cross-functional team leadership in fast-paced environments, prioritizing quality control and employee training. Aiming to leverage expertise to further enhance operational excellence within a dynamic organization. Gaps in employment due to being a stay at home mother.

Overview

13
13
years of professional experience

Work History

Acting Lead

Bellisio Foods
Jackson, OH
07.2019 - 10.2024
  • Coordinated production schedules and assigned tasks to employees.
  • Monitored the quality of products during production process.
  • Ensured safety regulations were followed by all staff members.
  • Maintained an accurate inventory of raw materials and supplies.
  • Provided guidance and support to subordinates in their daily activities.
  • Performed regular maintenance checks on equipment and machinery.
  • Developed strategies for improving efficiency, productivity, and cost-effectiveness in the production line.
  • Identified areas of improvement and implemented changes accordingly.
  • Analyzed data from past production runs to identify trends or issues.
  • Prepared reports on production metrics such as output, waste, cost.
  • Collaborated with other departments to ensure smooth operations.
  • Assisted in training new personnel in the use of tools and equipment.
  • Worked closely with management team to develop long-term plans for growth.
  • Established standard operating procedures for each task within the production line.
  • Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
  • Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
  • Coordinated material supply to assembly line, regulated flow of finished goods to warehouse and fulfilled order requirements.
  • Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
  • Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
  • Checked finished products to ensure quality and that industry standards were met before use.
  • Used daily system logs to document production information, discussing issues with management.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.

Gas Station Attendant

Buds One Stop
McArthur, OH
10.2018 - 05.2019
  • Maintained cleanliness of the store, including floors, shelves, counters and windows.
  • Greeted customers, answered questions and provided assistance with purchases.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Verified age requirements for purchase of alcohol and tobacco products.
  • Provided excellent customer service by responding quickly to customer inquiries or complaints.
  • Processed credit card payments via POS terminal in a secure manner.
  • Collected payments for dispensed gas and tendered change or receipts to customers.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.

Gas Station Attendant

R and C Quickstop
McArthur, OH
04.2018 - 10.2018
  • Processed daily transactions promptly to keep workflows moving smoothly.
  • Ordered stock and priced and shelved incoming goods.
  • Answered customers' questions and addressed complaints in person and via phone.
  • Collected cash payments from customers or charged purchases to credit cards.
  • Cleaned parking areas, restrooms or equipment and removed trash.
  • Implemented promotional sales strategies to increase revenue and customer satisfaction.
  • Handled customer inquiries and resolved complaints to maintain positive service experience.
  • Monitored and restocked convenience store items, including food, beverages, and automotive products.
  • Assisted customers with fuel pumps and provided guidance on fuel types.
  • Performed daily inventory checks to ensure stock levels met customer demand.

File Clerk

Job And Family Services
McArthur, OH
06.2011 - 02.2012
  • Organized and filed documents according to established procedures.
  • Maintained records of filing activities, including document tracking and storage locations.
  • Prepared labels for new files and folders as needed.
  • Performed data entry tasks related to filing activities.
  • Processed incoming mail by sorting, batching, and distributing documents for filing.
  • Compiled reports based on filed documents in response to customer requests.
  • Created new files when necessary following established protocols.
  • Handled confidential material with discretion in accordance with company regulations.
  • Collaborated with other departments to ensure accurate record-keeping practices are followed.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Pulled files for staff, management and third-party requests.
  • Retrieved requested files and delivered to appropriate personnel.
  • Handled sensitive documents with discretion, adhering to confidentiality agreements.
  • Provided administrative support as needed, including data entry and document preparation.
  • Provided administrative support to the executive team by conducting research and preparing statistical reports.
  • Managed office supplies inventory and placed orders when necessary.
  • Greeted visitors in a professional manner and provided assistance with inquiries.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Sorted mail received daily for distribution throughout the office.
  • Arranged conference calls with remote employees or clients located outside of local area.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Maintained clerical correspondence via email and phone.

Education

Some College (No Degree) - Social Services

Hocking College
Nelsonville, OH

Skills

  • Vocal projection
  • Policy administration
  • Risk Management
  • Product Development
  • Cross-functional team leadership
  • Time management abilities
  • Performance Management
  • Project Management
  • Crisis Management
  • Conflict Resolution
  • Employee Training
  • Quality Control
  • Operations Management
  • Multitasking
  • Professionalism
  • Process Optimization
  • Reporting and documenting
  • Problem-solving abilities
  • Operating cash register
  • Cleaning and sanitation
  • Point of sale system
  • Cash register balancing
  • Hospitality and accommodation
  • Sales assistance
  • Customer service and assistance
  • Stocking shelves
  • Records retrieval
  • Verbal and writing communication
  • Processing mail
  • Peer relationships
  • Mail handling
  • Record preparation
  • Prioritization
  • Confidentiality
  • Filing systems

References

References available upon request.

Timeline

Acting Lead

Bellisio Foods
07.2019 - 10.2024

Gas Station Attendant

Buds One Stop
10.2018 - 05.2019

Gas Station Attendant

R and C Quickstop
04.2018 - 10.2018

File Clerk

Job And Family Services
06.2011 - 02.2012

Some College (No Degree) - Social Services

Hocking College

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Samantha Stilson