Samantha Stovall
Tampa
Summary
Dynamic and dedicated professional with a proven track record at previous positions, excelling in service excellence and effective communication. Recognized for enhancing customer satisfaction and streamlining operations. Trustworthy and diligent, committed to delivering exceptional results. Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
5
5
years of professional experience
Work History
Baker
The Tampa Edition
06.2023 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Barback
The Tampa Edition
12.2022 - 06.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Bartender
The Stovall House
06.2022 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cocktail Server
The Stovall House
05.2022 - 10.2022
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Lead Hostess
The Stovall House
02.2022 - 10.2022
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
Freelancer
Myself
11.2020 - 01.2022
- Strengthened client relationships with consistent communication and timely project updates.
- Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
- Boosted personal brand recognition through regular blog posts or articles showcasing my expertise in the field.
- Utilized advanced software tools to produce visually appealing designs for client projects.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
Education
Bachelor of Science - Digital Arts And Design
Full Sail University
Winter Park, FL06-2018
Skills
- Collaborative team member
- Service excellence
- Effective communicator
- Flexible and innovative
- Trustworthy and diligent
- Proficient in handling multiple tasks
Timeline
Baker
The Tampa Edition
06.2023 - Current
Barback
The Tampa Edition
12.2022 - 06.2023
Bartender
The Stovall House
06.2022 - 10.2022
Cocktail Server
The Stovall House
05.2022 - 10.2022
Lead Hostess
The Stovall House
02.2022 - 10.2022
Freelancer
Myself
11.2020 - 01.2022
Bachelor of Science - Digital Arts And Design
Full Sail University
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