Samantha Stracke

Streamlined Office Operations of 25 to 30 person staff:

• Ensured efficient daily workflow for mail, phone, scheduling, calendar, and procurement.
• Empowered staff through delegation and mentorship, fostering skilled administrative team.
• Facilitated seamless communication between departments, boosting collaboration.
• Streamlined onboarding for new employees, ensuring smooth integration.
• Maintained office security by managing fobs and codes.
• Provided comprehensive colleague support by covering duties during absences.
• Enhanced field office operations through onboarding support, secure file storage guidance, procurement assistance, UPS account creation, and shipping training.
• Maintained clear communication channels by overseeing personal, information, and certification inboxes.
• Demonstrated exceptional organization by consistently updating office and reservation calendars.
• Offered extended flexibility by working outside regular hours for training and events.

Strategic Fiscal Management:

• Managed office supplies and equipment budget responsibly.
• Ensured accurate and timely processing of invoices and payments.
• Implemented meticulous expense report tracking and reconciliation.

Continuous Improvement & Innovation:

• Identified and implemented efficiency enhancements in operations and workflows.
• Championed technology adoption by integrating new systems for improved performance.
• Developed and maintained comprehensive office manuals for clear procedures.
• Analyzed data and reports to identify trends and drive continuous improvement.

Event & Commission/Committee Management Expertise:

• Meticulously planned and executed logistics for commission meetings, committees, and various events, ensuring seamless execution.
• Efficiently coordinated logistics for initial certification programs, including catering, forms, speaker arrangements, and scheduling.

ACeS Certification & Information Management:

• Created and maintained accurate ACeS profiles, managed class additions, and expertly addressed certification inquiries.
• Provided exceptional support by answering phone and email inquiries related to ACeS and recertification.
• Developed streamlined email templates for faster and clearer communication, leading to significant increase in user satisfaction.

Proactive Facility Management & Process Improvement:

• Maintained positive relationships with building management, ensuring timely repairs and well-maintained work environment.
• Independently managed projects and demonstrated initiative to improve processes, such as developing FAQ templates.

• Provided comprehensive legal support to 4 attorneys and clients, managing case communication, scheduling, and documentation.
• Drafted legal correspondence, prepared court filings, and coordinated with court personnel to ensure timely case progression.
• Maintained client relationships by scheduling appointments, discussing case progress, and effectively communicating pertinent information.
• Supported attorneys throughout complex legal processes, preparing for court hearings, managing document organization, and assisting with witness coordination.
• Demonstrated proficiency in legal document preparation, filing court documents and pleadings, and organizing evidence for successful case presentation.
• Managed busy law firm schedule, coordinating appointments, court appearances, and depositions for attorneys and legal staff

• In charge of weekly budget for family of 3
• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated respect, friendliness and willingness to help wherever needed in family, mom groups, and educational classes.
• Worked well in team setting, providing support and guidance
• Passionate about learning and committed to continual improvement

• Assisted 6 attorneys in preparing for trial and drafting legal documents while assuming clerical, receptionist, and secretarial responsibilities
• Handled office scheduling and made notes for deadlines, motions, and other important dates
• Filed court documents and legal pleadings with court clerk on behalf of attorneys
• Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
• Managed accounts and client records of clients, observing confidentiality, and extreme discretion
• Scheduled appointments, court appearances, and depositions for busy law firm
• Contacted clients to schedule appointments and discuss progress of cases
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Organized documents to manage paper and electronic filing systems of clients
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly
• Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage

• Tasked with data entry, recruitment, scheduling of technicians and secretarial duties
• Excellent communication skills, both verbal and written
• Proven ability to learn quickly and adapt to new situations
• Developed and maintained courteous and effective working relationships within office of 50 employees
• Paid attention to detail while completing assignments
• Learned and adapted quickly to new technology and software applications
• Worked effectively in fast-paced environments
• Strengthened communication skills through regular interactions with others
• Passionate about learning and committed to continual improvement.

• Oversaw hiring and training of over 10 new individuals, company bookkeeping, marketing relations, and quality of products
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Exercised leadership capabilities by successfully motivating and inspiring others
• Proven ability to develop and implement creative solutions to complex problems
• Gained strong leadership skills by managing projects from start to finish
• Worked effectively in fast-paced environments
• Worked well in team setting, providing support and guidance
• Resolved problems, improved operations and provided exceptional service
• Demonstrated respect, friendliness and willingness to help wherever needed
• Passionate about learning and committed to continual improvement
• Strengthened communication skills through regular interactions with others
• Developed and maintained courteous and effective working relationships
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.