Samantha Sullenberger
Administrative Assistant
Connersville,IN
Summary
Committed employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Expertise in finance-related initiatives. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking Administrative Assistant striving to provide excellent customer service, while multitasking and administering time management skills. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
International Union of Operating Engineers
09/21/21 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
CNA
Reid Health
10.2019 - 09.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
Optometric Assistant/Technician/Receptionist
Yaryan Eyecare Center
04.2015 - 10.2019
- Completed basic and semi-skilled work with little or no oversight.
- Completed job reports and logs immediately following service calls.
- Submission to insurance companies and entered medical code diagnosis
- Scheduled patient appointments with care provider
- Interpreted results of tests and drafted reports of findings.
- Reception oversight
- Document control
- Staff training and development
- Payment processing
- One on one patient and customer care
Education
Some College (No Degree) - General Studies
Ivy Tech Community College of Indiana
Connersville, INSkills
- Check Processing
- Reception Oversight
- Proposal Writing
- Bookkeeping
- Data Entry
- Workflow Optimization
- Document Control
- Spreadsheet Management
- Expense Reporting
- Computer Proficiency
- Multi-Line Phone Proficiency
- Administrative Support
- Accounting Support
- Cash Deposit Preparation
- Staff Training and Development
- Multitasking and Prioritization
Timeline
CNA
Reid Health
10.2019 - 09.2021
Optometric Assistant/Technician/Receptionist
Yaryan Eyecare Center
04.2015 - 10.2019
Administrative Assistant
International Union of Operating Engineers
09/21/21 - Current
Some College (No Degree) - General Studies
Ivy Tech Community College of Indiana
Similar Profiles
Kyle YoungKyle Young
Member - Local 18 at International Union of Operating EngineersMember - Local 18 at International Union of Operating Engineers
Derek MundyDerek Mundy
Heavy Equipment Operator at International Union of Operating EngineersHeavy Equipment Operator at International Union of Operating Engineers
Tonya MaherTonya Maher
Heavy Equipment Operator at International Union of Operating EngineersHeavy Equipment Operator at International Union of Operating Engineers
Cheyenne WadeCheyenne Wade
Equipment Operator at International Union of Operating Engineers 465Equipment Operator at International Union of Operating Engineers 465
John SmithJohn Smith
Material Handler and Operator at Crown EquipmentMaterial Handler and Operator at Crown Equipment