Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Samantha Sutter

Eagan,MN

Summary

Professional leader with experience guiding teams to achieve outstanding results. Skilled in team collaboration, problem-solving, and adapting to changing needs. Strong focus on operational efficiency, project management, and effective communication. Known for reliability, flexibility, and fostering productive work environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Crew Lead

Wren Windows
  • Company Overview: Wren Windows is a window washing business.
  • I have worked here for fours years now. My second year I became a crew lead. I run and operate my own work van. We work in crews of 2 sometimes more depending on how big a job is. Every morning we get a schedule of how many jobs each crew has. Each crew does on average 2 to 3 houses a day. This company focuses mainly on residential window cleaning. We wash all different kinds of windows from combination storms to exterior removable storms or just plain double hung windows or crank outs. We also do gutter cleanings and pressure washing. As a crew lead I am responsible for my tech and for the job getting done in an efficient timely manner. This job involves a lot of communication with clients. As a crew lead I do all the ladder work required. I have to use ladders from as small as step ladders to 32 ft ladders. I am also MEWP(boom lift) certified. I have worked on the artistry lofts in downtown St.Paul right by chs field. We also water fed commercial buildings. I have to know how to check water quality and maintain our culligan filtration tanks. This job requires communication skills, labor skills, heavy lifting, ladder work, organizational skills, time management, driving skills, no fear of heights, safety precautions always.
  • 612.387.7055
  • Position: Crew Lead
  • Hours: 40 hours
  • Owner: Rick Wren

EMS Pathways Intern

Hennepin County Medical Center
03.2025 - 05.2025
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Flexible Fulfillment Team Member

Target
08.2018 - 09.2021
  • I work closely connected with the online industry. I walk around the store and find items that people have ordered online I then proceed by bringing all of the items to the back into the warehouse. We then pack up all of the items after we have packed everything we sort them on to four different pallets after it's all sorted we wrap the pallets up and a Truck comes and we load the pallets onto the truck. After that it's restocking and cleaning so I have to operate every Machinery to get boxes down. The job requires heavy lifting being on your feet for 8 hours, walking, organizational skills, and time management.
  • Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
  • Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
  • Efficiently navigated warehouse space using material handling equipment, consistently adhering to safety guidelines to prevent accidents or injuries.

Direct Support Professional

Breaking Barriers LLC
03.2019 - 03.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Delivery Driver

DoorDash
01.2017 - 01.2019
  • This job involved driving to food locations and picking up what people have ordered and then delivering their orders to them. This job required driving skills, communication skills, and time management skills.

Hostess

Yankee Tavern
01.2016 - 01.2018
  • I was a hostess at a restaurant. Being a hostess, you had to have great people person and communication skills, time management, and especially organizational skills. The job involved seating people in a timely fashion, bussing tables, restocking bar and kitchen. I also did deliveries for them as well.

Lead play coach

Wagging Tails Pet Resort
01.2013 - 01.2016
  • Wagging Tails Pet Resort is a dog hotel that houses anywhere from 20 dogs to 150 dogs. Being a lead play coach, I was in charge of the other employees that were on shift. As well as being in charge and responsible for any and all dogs that are at the hotel that day. I had to administer medications, as well as feed all the dogs. While the dogs were out of the rooms I had to deep clean them, so there rooms would get cleaned 3 times a day. That included, sweeping, moping, wiping down walls, cleaning dishes, and cleaning beds. We also deep cleaned the entire warehouse every shift before close. While watching the dogs, you were expected to clean up after any messes, pick up poop in the play yards, as well as spray the yards down. Being a play coach you were also expected to be able to breakup any dog fights, I have had to bring a couple dogs to the vet before. Most importantly though the job required that you, play, pet, snuggle, and give the dog gos all the love in the world and make them feel at home.

Cashier

Wendy's
01.2011 - 01.2013
  • Wendy's was my very first job when I was 15. I started as a cashier, and eventually took over and was in charge of the drive thru. I had to tale orders, and prepare them. I also had to clean a lot. This job required great communication skills, time management, and being able to think on your feet.

Education

No Degree - Elementary Education

Metropolitan State University
Eagan, MN
01.2019

High School Diploma -

Eastview High School
Apple Valley, MN
06-2015

Associate of Arts - Elementary Education

Normandale Community College
Minneapolis, MN
05-2018

Skills

  • Team management
  • Motivational leadership
  • Training and mentoring
  • Task delegation
  • Crew management
  • New hire training
  • OSHA requirements
  • Customer relationship management (CRM)
  • Vehicle operations
  • Client support
  • Compassionate caregiving
  • Client documentation

Accomplishments

  • Was accepted into and graduated from EMS Pathways Academy


Certification

  • EMT - Certified Emergency Medical Technician

Timeline

EMS Pathways Intern

Hennepin County Medical Center
03.2025 - 05.2025

Direct Support Professional

Breaking Barriers LLC
03.2019 - 03.2021

Flexible Fulfillment Team Member

Target
08.2018 - 09.2021

Delivery Driver

DoorDash
01.2017 - 01.2019

Hostess

Yankee Tavern
01.2016 - 01.2018

Lead play coach

Wagging Tails Pet Resort
01.2013 - 01.2016

Cashier

Wendy's
01.2011 - 01.2013

Crew Lead

Wren Windows

No Degree - Elementary Education

Metropolitan State University

High School Diploma -

Eastview High School

Associate of Arts - Elementary Education

Normandale Community College

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