Samantha Sutton
AUBURN,WA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
10
10
years of professional experience
Work History
Property Manager
The Neiders Company
11.2018 - Current
- Established and implemented leasing goals while managing an objective lease expiration program
- Accomplishing financial objectives by collecting rents, paying bills, scheduling, and managing expenditures, analyzing variances, initiating corrective action
- Worked with owners to identify, develop, and achieve community goals and objectives
- Maintaining property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, managing the completion of repairs, scheduling and overseeing renovations
- Developed and managed a highly skilled onsite staff through effective training and motivation.
- Coordinated appointments to show marketed properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept properties in compliance with local, state, and federal regulations.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Assistant Property Manager
Trinity Property Consultants
06.2014 - 08.2018
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents, and on-site associates.
Education
Dental Assisting -
Everest College
Renton, WA2011
Diploma -
Kentwood High School
Covington, WA06.2007
Skills
- Rent Café
- Grace Hill
- YARDI
- Onsite
- Paychex
- Rippling
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Tenant relations
- Phone etiquette
- Customer service
- Management experience
- Communication
- Detail oriented
- Leadership
- Organization skills
- Multi-tasking
- Time management
- Client Relations
- Work Planning
- Operations Management
- Creative and Adaptable
- Marketing and Advertising
Timeline
Property Manager
The Neiders Company
11.2018 - Current
Assistant Property Manager
Trinity Property Consultants
06.2014 - 08.2018
Dental Assisting -
Everest College
Diploma -
Kentwood High School
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