Samantha Swanson
Rapid City,SD
Summary
Dedicated Human Resources Noncommissioned Officer with over six years of experience managing personnel operations, administrative support, and organizational readiness within the Army National Guard. Proven ability to oversee personnel accountability, process personnel actions, and advise leaders on administrative policies while ensuring compliance with Army regulations. Recognized for strong leadership, attention to detail, and the ability to support mission success in both garrison and deployed environments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
SSG- Patient Administration NCO
Medical Readiness Detachment
Rapid City, SD
02.2026 - Current
- Leadership, medical data accuracy, patient tracking, and regulatory compliance
Service Professional
Juniper at the Vertex
Rapid City, SD
07.2023 - Current
- Delivered exceptional customer service in fast-paced, high-volume dining environment, enhancing guest experience. Built positive relationships with guests through professional communication and meticulous attention to detail. Collaborated effectively with team members to ensure efficient service and smooth daily operations. Resolved customer concerns professionally, ensuring continued satisfaction and a positive dining experience.
Human Resources Sergeant
109th EN BN
Southern Border Deployment
10.2024 - 11.2025
- IPPSA transactions (leave, pass, MPLP, SFPA flags, awards, PARs), PERSTAT tracking, late deployer/early REFRAD coordination, ensured tracking and processing of all end of tour awards for over 300 Soldiers in the BN, records reviews and IPPSA classes for the BN.
Human Resources Sergeant
109th EN BN
Rapid City, SD
07.2023 - 09.2024
- Processed timed awards and trained Soldiers on SRP operations (DA 5960, MMPA, SGLI, DD 93), awards and personnel readiness.
Shift Lead
Harriet and Oak
Rapid City, SD
06.2021 - 09.2023
- Supervised daily operations as Shift Lead, ensuring adherence to company policies and quality standards. Trained and mentored new employees on customer service and beverage preparation, fostering a knowledgeable team to enhance customer experience. Coordinated workflow during peak business hours to improve efficiency and customer satisfaction. Managed daily opening and closing tasks, cash handling, and inventory organization to support smooth operational flow.
Human Resources Specialist
1063rd SMC
Deployment To Kuwait And Jordan
09.2021 - 08.2022
- Completed duties including end of tour awards, orders, pay, record reviews, flags, section morale events, mail clerk tasks, and PERSTAT tracking.
Coffee Shop Barista
Bloom & Vine
Glendive, MT
10.2016 - 06.2020
- Operated point-of-sale systems and accurately processed customer transactions. Assisted with employee training and onboarding of new staff members. Demonstrated strong multitasking and communication skills while maintaining a welcoming environment for customers.
Education
Bachelor of Science - Nursing
South Dakota State University
01-2026
Associate of Science - Applied Health Science
Black Hills State University
01-2026
Basic Leaders Course -
BLC
04-2025
Skills
- Paperwork processing
- Quality assurance
- Process analysis
- Time management
- Attention to detail
- Multitasking Abilities
- Effective communication
- Adaptability and flexibility
- Professionalism
- Critical thinking
Certification
Basic Life Support
Timeline
SSG- Patient Administration NCO
Medical Readiness Detachment
02.2026 - Current
Human Resources Sergeant
109th EN BN
10.2024 - 11.2025
Service Professional
Juniper at the Vertex
07.2023 - Current
Human Resources Sergeant
109th EN BN
07.2023 - 09.2024
Human Resources Specialist
1063rd SMC
09.2021 - 08.2022
Shift Lead
Harriet and Oak
06.2021 - 09.2023
Coffee Shop Barista
Bloom & Vine
10.2016 - 06.2020
Bachelor of Science - Nursing
South Dakota State University
Associate of Science - Applied Health Science
Black Hills State University
Basic Leaders Course -
BLC